The Office of the Seniors Advocate’s (OSA) third annual Monitoring Seniors’ Services report looks at over 25 programs and services offered to seniors in B.C. and measures performance on a year over year basis.
Report Highlights Include:
- In 2015/16, 92% of seniors were attached to a GP or GP practice; this has remained relatively constant over the past three years.
- The average home support hours delivered per client per year decreased by 3% from the previous year, while the number of clients increased by 3.5%. This trend of decreases in home support matched against increased client complexity continues to be of concern.
- There has been a 23.5% increase in the number of home care complaints over last year; this includes professional services such as nursing and physical therapy, as well as home support.
- Since 2005, the Shelter Aid for Elderly Renters (SAFER) maximum rent that qualifies for a subsidy has increased 9%, while rents have increased by 45% (7% in the last year alone).
- The number of Seniors’ Subsidized Housing units continues to decrease. From 2013/14 to 2016/17, there was a decrease of almost 5%. The number of people 55 or older waiting for a unit increased nearly 16% in the last year alone.
- There was a 5% increase in the number of new clients registered for HandyDART from last year, a 10% increase in ride requests, and a 10% increase in rides provided.
- The Seniors Abuse and Information line received 1,763 calls pertaining to abuse in 2016, a 21% increase compared to 2015.
- In regions served by the RCMP, the number of 65+ victims of violent offences has decreased since 2009, while the number of 65+ victims of property offenses has increased by 36%.