Fort Nelson Multi Level Unit Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Fort Nelson Multi Level Unit Quick Facts

December 2020

Residential care survey results for facilities with fewer than 10 respondents are not accessible.
Facility Fort Nelson Multi Level Unit
Health authority Northern Health Regulation/Legislation Hospital Act
Street address 5315 Liard St Accreditation status Accredited
City/postal code Fort Nelson V0C1R0 Accreditation expiry date June 2022
Phone number (250) 774-8100 Contact for complaints Nurse Manager
Operator (name) Northern Health Phone number of complaint contact (250) 774-8100
Opened 1963 Personal spending account No
Councils No Councils Visitor parking (cost) Yes (no fee)
Meetings held n/a    
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included Yes Other extra fees n/a
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 7
Total beds 7
Room Configuration2 (as of March 31, 2020)
Private rooms 7
Semi-private rooms 0
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.36 3.36
Nursing/Care Aide care hours (hours per resident per day) 3.21 3.21
Allied health hours (hours per resident per day) 0.15 0.15
Raw food costs per resident per day (actual cost) $16.84 $14.20
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints n/a Number substantiated licensing complaints n/a
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.8 Missing or wandering person 0 0.0 1.3
Fall with injury / Adverse event 0 0.0 8.9 Other injury 0 0.0 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 0 0.0 4.0
Unexpected illness 0 0.0 20.5 Attempted suicide 0 0.0 0.1
Expected death 0 0.0 26.2 Other - clinical 0 0.0 0.7
Unexpected death 0 0.0 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 1 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 81 84
Percent female 68.8% 64.4%
Percent 85 years or older 53.1% 55.1%
Percent younger than 65 years 0.0% 5.5%
Average length of stay (days) suppressed 834
Percent of residents diagnosed with depression 0.0% 23.3%
Percent of residents totally dependent in activities of daily living 37.0% 30.7%
Percent of residents with severe cognitive impairment 25.9% 28.8%
Percent of residents with dementia (mild to severe) 40.7% 64.0%
Percent of residents with physically abusive behaviour 11.1% 8.9%
Average index of social engagement 2.2 2.7
Percent of residents with low social engagement 66.7% 48.0%
Case mix index 0.49 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 0.0% 10.4%
Percent of residents receiving recreation therapy 0.0% 30.0%
Percent of residents receiving occupational therapy 0.0% 5.8%
Percent of residents receiving depression medication 29.6% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 38.9% 24.2%
Percent of residents with daily physical restraints 18.2% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza suppressed 85.4%
Percent of health care workers vaccinated for influenza n/a 69.2%

Source: BC Centre for Disease Control