Villa Carital Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Villa Carital Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Villa Carital
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 3050 Penticton St Accreditation status Not Accredited
City/postal code Vancouver V5M4W2 Accreditation expiry date not applicable
Phone number (604) 434-0995 Contact for complaints Administrator / Director of Care
Operator (name) Carital Continuing Care Society Phone number of complaint contact (604) 412-5104 / (604) 412-5109
Opened 1996 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff Italian, English, Tagalog, Spanish, Punjabi, German, Cantonese, Mandarin

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 5
Publicly funded beds (short- and long-term) 76
Total beds 81
Room Configuration2 (as of March 31, 2020)
Private rooms 60
Semi-private rooms 12
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.63 3.59
Nursing/Care Aide care hours (hours per resident per day) 3.28 3.28
Allied health hours (hours per resident per day) 0.35 0.30
Raw food costs per resident per day (actual cost) $8.21 $8.25
Facility per diem rate $230.41 $244.72

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.8 Missing or wandering person 1 1.2 1.3
Fall with injury / Adverse event 4 4.9 8.9 Other injury 0 0.0 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 8 9.9 4.0
Unexpected illness 10 12.3 20.5 Attempted suicide 0 0.0 0.1
Expected death 13 16.0 26.2 Other - clinical 0 0.0 0.7
Unexpected death 0 0.0 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 1 Number of licensing infractions found 1
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 1 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 88 84
Percent female 79.5% 64.4%
Percent 85 years or older 73.2% 55.1%
Percent younger than 65 years 1.2% 5.5%
Average length of stay (days) 873 834
Percent of residents diagnosed with depression 30.8% 23.3%
Percent of residents dependent in activities of daily living 42.3% 30.7%
Percent of residents with severe cognitive impairment 47.2% 28.8%
Percent of residents with dementia (mild to severe) 70.6% 64.0%
Percent of residents with physically abusive behaviour 22.4% 8.9%
Average index of social engagement 2.3 2.7
Percent of residents with low social engagement 55.9% 48.0%
Case mix index 0.61 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 12.6% 10.4%
Percent of residents receiving recreation therapy 91.6% 30.0%
Percent of residents receiving occupational therapy 1.4% 5.8%
Percent of residents receiving depression medication 67.8% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 41.0% 24.2%
Percent of residents with daily physical restraints 4.5% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza n/a 85.4%
Percent of health care workers vaccinated for influenza n/a 69.2%

Source: BC Centre for Disease Control

Link to web page
Go to Villa Carital website