Orchard Haven - South Similkameen Health Centre Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Orchard Haven - South Similkameen Health Centre Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Orchard Haven - South Similkameen Health Centre
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 700 3rd St Accreditation status Unknown
City/postal code Keremeos V0X1N0 Accreditation expiry date not available
Phone number (250) 499-3030 Contact for complaints Care Coordinator / Manager
Operator (name) Interior Health Phone number of complaint contact (250) 499-3000 / (250) 499-3036
Opened 2000 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff English, Punjabi

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 38
Total beds 38
Room Configuration2 (as of March 31, 2020)
Private rooms 38
Semi-private rooms 0
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.45 3.45
Nursing/Care Aide care hours (hours per resident per day) 3.04 3.04
Allied health hours (hours per resident per day) 0.41 0.41
Raw food costs per resident per day (actual cost) $8.92 $9.81
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 3 7.9 0.8 Missing or wandering person 7 18.4 1.3
Fall with injury / Adverse event 2 5.3 8.9 Other injury 1 2.6 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 1 2.6 4.0
Unexpected illness 13 34.2 20.5 Attempted suicide 0 0.0 0.1
Expected death 8 21.1 26.2 Other - clinical 0 0.0 0.7
Unexpected death 0 0.0 0.6 Other - service delivery 1 2.6 0.6
Inspections
Number of Inspections 1 Number of licensing infractions found 2
Licensing Infractions
Licensing 1 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 1
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 80 84
Percent female 71.1% 64.4%
Percent 85 years or older 42.1% 55.1%
Percent younger than 65 years 7.2% 5.5%
Average length of stay (days) 381 834
Percent of residents diagnosed with depression 40.2% 23.3%
Percent of residents totally dependent in activities of daily living 27.6% 30.7%
Percent of residents with severe cognitive impairment 31.5% 28.8%
Percent of residents with dementia (mild to severe) 73.2% 64.0%
Percent of residents with physically abusive behaviour 11.0% 8.9%
Average index of social engagement 3.1 2.7
Percent of residents with low social engagement 40.9% 48.0%
Case mix index 0.58 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 18.1% 10.4%
Percent of residents receiving recreation therapy 0.0% 30.0%
Percent of residents receiving occupational therapy 7.1% 5.8%
Percent of residents receiving depression medication 52.0% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 15.8% 24.2%
Percent of residents with daily physical restraints 17.4% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 89.5% 85.4%
Percent of health care workers vaccinated for influenza suppressed 69.2%

Source: BC Centre for Disease Control