Gorge Road Hospital Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Gorge Road Hospital Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Gorge Road Hospital
Health authority Vancouver Island Health Regulation/Legislation Hospital Act
Street address 63 Gorge Road East Accreditation status Accredited
City/postal code Victoria V9A1L2 Accreditation expiry date April 2022
Phone number Arbutus View: (250) 519-3510 / Water View: (250) 519-3514 Contact for complaints Manager
Operator (name) Vancouver Island Health Phone number of complaint contact (250) 519-3501
Opened 1953 Personal spending account No
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff Filipino, French, English, Mandarin

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 113
Total beds 113
Room Configuration2 (as of March 31, 2020)
Private rooms 11
Semi-private rooms 4
Multi-person rooms 27

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.27 3.36
Nursing/Care Aide care hours (hours per resident per day) 2.96 3.01
Allied health hours (hours per resident per day) 0.31 0.35
Raw food costs per resident per day (actual cost) $8.55 $8.60
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 3 Number substantiated licensing complaints 0
Incidents, 2019/20
Serious adverse events 2
Inspections
Number of Inspections 1 Number of licensing infractions found 5
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 0
Staffing 1 Program 0
Policies & procedures 0 Records & reporting 1
Care & supervision 2 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 83 84
Percent female 58.7% 64.4%
Percent 85 years or older 50.7% 55.1%
Percent younger than 65 years 7.6% 5.5%
Average length of stay (days) 525 834
Percent of residents diagnosed with depression 29.5% 23.3%
Percent of residents totally dependent in activities of daily living 30.2% 30.7%
Percent of residents with severe cognitive impairment 27.5% 28.8%
Percent of residents with dementia (mild to severe) 69.1% 64.0%
Percent of residents with physically abusive behaviour 7.4% 8.9%
Average index of social engagement 3.1 2.7
Percent of residents with low social engagement 41.2% 48.0%
Case mix index 0.57 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 0.9% 10.4%
Percent of residents receiving recreation therapy 55.6% 30.0%
Percent of residents receiving occupational therapy 36.9% 5.8%
Percent of residents receiving depression medication 47.3% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 36.7% 24.2%
Percent of residents with daily physical restraints 9.2% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 91.8% 85.4%
Percent of health care workers vaccinated for influenza 73.6% 69.2%

Source: BC Centre for Disease Control