Czorny Alzheimer Centre Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Czorny Alzheimer Centre Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Czorny Alzheimer Centre
Health authority Fraser Health Regulation/Legislation Hospital Act
Street address 16850 66th Avenue Accreditation status Accredited
City/postal code Surrey V3S5M1 Accreditation expiry date October 2022
Phone number (604) 575-6700 Contact for complaints Manager / Resident Care Coordinator
Operator (name) Fraser Health Phone number of complaint contact (604) 575-6700
Opened 2007 Personal spending account Yes
Councils No Councils Visitor parking (cost) Yes (no fee)
Meetings held n/a    
Current language(s) spoken by staff English, Cantonese, Mandarin, French

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 72
Total beds 72
Room Configuration2 (as of March 31, 2020)
Private rooms 72
Semi-private rooms 0
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.50 3.50
Nursing/Care Aide care hours (hours per resident per day) 3.29 3.29
Allied health hours (hours per resident per day) 0.21 0.21
Raw food costs per resident per day (actual cost) $6.67 $6.97
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 3 Number substantiated licensing complaints 2
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.8 Missing or wandering person 0 0.0 1.3
Fall with injury / Adverse event 4 5.6 8.9 Other injury 0 0.0 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 1 1.4 4.0
Unexpected illness 2 2.8 20.5 Attempted suicide 0 0.0 0.1
Expected death 19 26.4 26.2 Other - clinical 0 0.0 0.7
Unexpected death 0 0.0 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 5 Number of licensing infractions found 6
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 2 Program 0
Policies & procedures 2 Records & reporting 2
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 80 84
Percent female 53.2% 64.4%
Percent 85 years or older 26.6% 55.1%
Percent younger than 65 years 3.0% 5.5%
Average length of stay (days) 1,351 834
Percent of residents diagnosed with depression 7.0% 23.3%
Percent of residents totally dependent in activities of daily living 28.3% 30.7%
Percent of residents with severe cognitive impairment 55.3% 28.8%
Percent of residents with dementia (mild to severe) 70.5% 64.0%
Percent of residents with physically abusive behaviour 11.9% 8.9%
Average index of social engagement 1.7 2.7
Percent of residents with low social engagement 72.1% 48.0%
Case mix index 0.53 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 0.4% 10.4%
Percent of residents receiving recreation therapy 51.6% 30.0%
Percent of residents receiving occupational therapy 0.0% 5.8%
Percent of residents receiving depression medication 37.7% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 45.0% 24.2%
Percent of residents with daily physical restraints 0.5% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza n/a 85.4%
Percent of health care workers vaccinated for influenza 70.8% 69.2%

Source: BC Centre for Disease Control