Selkirk Seniors Village Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Selkirk Seniors Village Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Selkirk Seniors Village
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 385 Waterfront Crescent Accreditation status Accredited
City/postal code Victoria V8T5K7 Accreditation expiry date February 2022
Phone number (250) 940-1028 Contact for complaints General Manager/Director of Care
Operator (name) Retirement Concepts Phone number of complaint contact (250) 940-1028
Opened 2008 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (fee charged)
Meetings held Regular Schedule    
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 32
Publicly funded beds (short- and long-term) 185
Total beds 217
Room Configuration2 (as of March 31, 2020)
Private rooms 195
Semi-private rooms 11
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.20 3.20
Nursing/Care Aide care hours (hours per resident per day) 2.93 2.92
Allied health hours (hours per resident per day) 0.27 0.28
Raw food costs per resident per day (actual cost) $6.36 $6.27
Facility per diem rate $211.82 $222.58

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 37 Number substantiated licensing complaints 20
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 2 0.9 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 1 0.5 0.8 Missing or wandering person 7 3.2 1.3
Fall with injury / Adverse event 28 12.9 8.9 Other injury 7 3.2 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 14 6.5 4.0
Unexpected illness 87 40.1 20.5 Attempted suicide 0 0.0 0.1
Expected death 53 24.4 26.2 Other - clinical 5 2.3 0.7
Unexpected death 2 0.9 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 1 Number of licensing infractions found 12
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 3 Medication 0
Staffing 0 Program 0
Policies & procedures 1 Records & reporting 7
Care & supervision 1 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 83 84
Percent female 53.8% 64.4%
Percent 85 years or older 53.8% 55.1%
Percent younger than 65 years 5.6% 5.5%
Average length of stay (days) 736 834
Percent of residents diagnosed with depression 12.4% 23.3%
Percent of residents totally dependent in activities of daily living 11.6% 30.7%
Percent of residents with severe cognitive impairment 14.2% 28.8%
Percent of residents with dementia (mild to severe) 54.2% 64.0%
Percent of residents with physically abusive behaviour 9.7% 8.9%
Average index of social engagement 2.8 2.7
Percent of residents with low social engagement 42.5% 48.0%
Case mix index 0.55 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 0.0% 10.4%
Percent of residents receiving recreation therapy 0.3% 30.0%
Percent of residents receiving occupational therapy 0.0% 5.8%
Percent of residents receiving depression medication 38.5% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 39.0% 24.2%
Percent of residents with daily physical restraints 5.4% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 87.2% 85.4%
Percent of health care workers vaccinated for influenza 34.2% 69.2%

Source: BC Centre for Disease Control