Mackenzie and District Hospital and Health Centre Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Mackenzie and District Hospital and Health Centre Quick Facts

December 2020

Residential care survey results for facilities with fewer than 10 respondents are not accessible.
Facility Mackenzie and District Hospital and Health Centre
Health authority Northern Health Regulation/Legislation Hospital Act
Street address 45 Centennial Drive Accreditation status Accredited
City/postal code Mackenzie V0J2C0 Accreditation expiry date June 2022
Phone number (250) 997-3263 Contact for complaints Health Service Administrator
Operator (name) Northern Health Phone number of complaint contact (250) 997-8500
Opened 2009 Personal spending account Yes
Councils No Councils Visitor parking (cost) Yes (no fee)
Meetings held No Meetings    
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included Yes Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 1
Publicly funded beds (short- and long-term) 4
Total beds 5
Room Configuration2 (as of March 31, 2020)
Private rooms 5
Semi-private rooms 0
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site No

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.61 3.36
Nursing/Care Aide care hours (hours per resident per day) 3.61 3.36
Allied health hours (hours per resident per day) 0.00 0.00
Raw food costs per resident per day (actual cost) $15.09 $10.36
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints suppressed Number substantiated licensing complaints suppressed
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence suppressed suppressed 0.6 Medication error with adverse event suppressed suppressed 0.2
Abuse / neglect suppressed suppressed 0.8 Missing or wandering person suppressed suppressed 1.3
Fall with injury / Adverse event suppressed suppressed 8.9 Other injury suppressed suppressed 1.6
Food or other poisoning suppressed suppressed 0.0 Aggressive behaviour suppressed suppressed 4.0
Unexpected illness suppressed suppressed 20.5 Attempted suicide suppressed suppressed 0.1
Expected death suppressed suppressed 26.2 Other - clinical suppressed suppressed 0.7
Unexpected death suppressed suppressed 0.6 Other - service delivery suppressed suppressed 0.6
Inspections
Number of Inspections 1 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population suppressed 84
Percent female suppressed 64.4%
Percent 85 years or older suppressed 55.1%
Percent younger than 65 years suppressed 5.5%
Average length of stay (days) suppressed 834
Percent of residents diagnosed with depression suppressed 23.3%
Percent of residents totally dependent in activities of daily living suppressed 30.7%
Percent of residents with severe cognitive impairment suppressed 28.8%
Percent of residents with dementia (mild to severe) suppressed 64.0%
Percent of residents with physically abusive behaviour suppressed 8.9%
Average index of social engagement suppressed 2.7
Percent of residents with low social engagement suppressed 48.0%
Case mix index suppressed 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy suppressed 10.4%
Percent of residents receiving recreation therapy suppressed 30.0%
Percent of residents receiving occupational therapy suppressed 5.8%
Percent of residents receiving depression medication suppressed 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis suppressed 24.2%
Percent of residents with daily physical restraints suppressed 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza suppressed 85.4%
Percent of health care workers vaccinated for influenza suppressed 69.2%

Source: BC Centre for Disease Control