Monashee Mews Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Monashee Mews Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Monashee Mews
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 2165 Norris Avenue Accreditation status Accredited
City/postal code Lumby V0E2G5 Accreditation expiry date January 2021
Phone number (778) 473-0100 Contact for complaints Community Administrator
Operator (name) Vantage Living Inc Phone number of complaint contact (778)-473-0100
Opened 2013 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 46
Total beds 46
Room Configuration2 (as of March 31, 2020)
Private rooms 46
Semi-private rooms 0
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance Yes
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.15 3.15
Nursing/Care Aide care hours (hours per resident per day) 2.80 2.80
Allied health hours (hours per resident per day) 0.35 0.35
Raw food costs per resident per day (actual cost) $6.55 $6.84
Facility per diem rate $219.77 $235.98

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 3 Number substantiated licensing complaints 1
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 2 4.3 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 3 6.5 0.8 Missing or wandering person 0 0.0 1.3
Fall with injury / Adverse event 7 15.2 8.9 Other injury 2 4.3 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 0 0.0 4.0
Unexpected illness 12 26.1 20.5 Attempted suicide 0 0.0 0.1
Expected death 10 21.7 26.2 Other - clinical 1 2.2 0.7
Unexpected death 1 2.2 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 1 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 84 84
Percent female 60.4% 64.4%
Percent 85 years or older 60.9% 55.1%
Percent younger than 65 years 10.1% 5.5%
Average length of stay (days) 866 834
Percent of residents diagnosed with depression 59.8% 23.3%
Percent of residents totally dependent in activities of daily living 13.4% 30.7%
Percent of residents with severe cognitive impairment 15.1% 28.8%
Percent of residents with dementia (mild to severe) 74.9% 64.0%
Percent of residents with physically abusive behaviour 2.8% 8.9%
Average index of social engagement 3.1 2.7
Percent of residents with low social engagement 42.5% 48.0%
Case mix index 0.57 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 7.3% 10.4%
Percent of residents receiving recreation therapy 36.3% 30.0%
Percent of residents receiving occupational therapy 12.3% 5.8%
Percent of residents receiving depression medication 57.0% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 6.6% 24.2%
Percent of residents with daily physical restraints 4.8% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 76.1% 85.4%
Percent of health care workers vaccinated for influenza 70.6% 69.2%

Source: BC Centre for Disease Control

Link to web page
Go to Monashee Mews website