Oxford Senior Care Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Oxford Senior Care Quick Facts

December 2020

This facility did not exist yet when the Residential Care Survey was conducted.
Facility Oxford Senior Care
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 32073 Sherwood Crescent Accreditation status Not Accredited
City/postal code Abbotsford V2T1N5 Accreditation expiry date not applicable
Phone number (604) 853-7854 Contact for complaints Director of Care
Operator (name) Sherwood Crescent Manor Ltd. Phone number of complaint contact 604-853-7854 x4
Opened 2019 Personal spending account Yes
Councils Resident Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff English, Filipino, Hindi, Punjabi

Source: Facility

Facility Fees for Personal Services
Cable monthly service included Yes Other extra fees clothes labeling, walker or wheelchair cleaning and repairs, foot care, hair dressing
Telephone monthly service included Yes
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 74
Publicly funded beds (short- and long-term) 10
Total beds 84
Room Configuration2 (as of March 31, 2020)
Private rooms 84
Semi-private rooms 0
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.36 3.36
Nursing/Care Aide care hours (hours per resident per day) 3.00 3.00
Allied health hours (hours per resident per day) 0.36 0.36
Raw food costs per resident per day (actual cost) n/a $7.86
Facility per diem rate n/a $241.78

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 1 Number substantiated licensing complaints 0
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 2 2.4 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.8 Missing or wandering person 0 0.0 1.3
Fall with injury / Adverse event 8 9.5 8.9 Other injury 0 0.0 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 2 2.4 4.0
Unexpected illness 19 22.6 20.5 Attempted suicide 0 0.0 0.1
Expected death 21 25.0 26.2 Other - clinical 0 0.0 0.7
Unexpected death 0 0.0 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 2 Number of licensing infractions found 5
Licensing Infractions
Licensing 1 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 0
Staffing 3 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 81 84
Percent female 54.5% 64.4%
Percent 85 years or older 36.4% 55.1%
Percent younger than 65 years 6.8% 5.5%
Average length of stay (days) suppressed 834
Percent of residents diagnosed with depression 23.8% 23.3%
Percent of residents totally dependent in activities of daily living 7.1% 30.7%
Percent of residents with severe cognitive impairment 23.8% 28.8%
Percent of residents with dementia (mild to severe) 47.6% 64.0%
Percent of residents with physically abusive behaviour 11.9% 8.9%
Average index of social engagement 2.8 2.7
Percent of residents with low social engagement 38.1% 48.0%
Case mix index 0.56 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 0.0% 10.4%
Percent of residents receiving recreation therapy 2.4% 30.0%
Percent of residents receiving occupational therapy 0.0% 5.8%
Percent of residents receiving depression medication 45.2% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 29.2% 24.2%
Percent of residents with daily physical restraints 4.0% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 92.1% 85.4%
Percent of health care workers vaccinated for influenza 85.7% 69.2%

Source: BC Centre for Disease Control