Nicola Lodge Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Nicola Lodge Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Nicola Lodge
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 2240 Hawkins St. Accreditation status Unknown
City/postal code Port Coquitlam V3B0M2 Accreditation expiry date not available
Phone number (604) 945-0058 Contact for complaints n/a
Operator (name) Sienna Senior Living Phone number of complaint contact n/a
Opened 2016 Personal spending account n/a
Councils n/a Visitor parking (cost) n/a
Meetings held n/a    
Current language(s) spoken by staff n/a

Source: Facility

Facility Fees for Personal Services
Cable monthly service included n/a Other extra fees n/a
Telephone monthly service included n/a
Internet monthly service included n/a

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 18
Publicly funded beds (short- and long-term) 212
Total beds 230
Room Configuration2 (as of March 31, 2020)
Private rooms 220
Semi-private rooms 5
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services n/a
Non-regulated services (care aides) No Plant/building maintenance n/a
Food services provided by n/a Food prepared and cooked on site n/a

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.36 3.36
Nursing/Care Aide care hours (hours per resident per day) 2.98 2.98
Allied health hours (hours per resident per day) 0.37 0.37
Raw food costs per resident per day (actual cost) $8.15 $9.03
Facility per diem rate $213.59 $224.32

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 8 Number substantiated licensing complaints 2
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.8 Missing or wandering person 1 0.4 1.3
Fall with injury / Adverse event 22 9.6 8.9 Other injury 4 1.7 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 6 2.6 4.0
Unexpected illness 34 14.8 20.5 Attempted suicide 0 0.0 0.1
Expected death 69 30.0 26.2 Other - clinical 1 0.4 0.7
Unexpected death 0 0.0 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 10 Number of licensing infractions found 2
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 1 Records & reporting 1
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 83 84
Percent female 55.7% 64.4%
Percent 85 years or older 53.2% 55.1%
Percent younger than 65 years 5.2% 5.5%
Average length of stay (days) 680 834
Percent of residents diagnosed with depression 22.2% 23.3%
Percent of residents dependent in activities of daily living 11.6% 30.7%
Percent of residents with severe cognitive impairment 21.8% 28.8%
Percent of residents with dementia (mild to severe) 64.0% 64.0%
Percent of residents with physically abusive behaviour 9.1% 8.9%
Average index of social engagement 2.3 2.7
Percent of residents with low social engagement 62.4% 48.0%
Case mix index 0.58 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 14.5% 10.4%
Percent of residents receiving recreation therapy 74.1% 30.0%
Percent of residents receiving occupational therapy 3.8% 5.8%
Percent of residents receiving depression medication 42.1% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 9.6% 24.2%
Percent of residents with daily physical restraints 3.9% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 90.6% 85.4%
Percent of health care workers vaccinated for influenza 64.2% 69.2%

Source: BC Centre for Disease Control

Link to web page
Go to Nicola Lodge website