Dr. F. W. Green Memorial Home Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Dr. F. W. Green Memorial Home Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Dr. F. W. Green Memorial Home
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1700 4th Street St. South Accreditation status Unknown
City/postal code Cranbrook V1C6E1 Accreditation expiry date not available
Phone number (250) 426-3710 Contact for complaints Residential Manager
Operator (name) Interior Health Phone number of complaint contact (250) 420-2468
Opened 1979 Personal spending account Yes
Councils Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff Italian, English, Filipino, French, Thai, Mandarin

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included n/a
Internet monthly service included n/a

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 58
Total beds 58
Room Configuration2 (as of March 31, 2020)
Private rooms 60
Semi-private rooms 0
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by n/a Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.51 3.51
Nursing/Care Aide care hours (hours per resident per day) 2.96 2.96
Allied health hours (hours per resident per day) 0.55 0.55
Raw food costs per resident per day (actual cost) $9.61 $8.74
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 1 Number substantiated licensing complaints 0
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 2 3.4 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.8 Missing or wandering person 1 1.7 1.3
Fall with injury / Adverse event 8 13.8 8.9 Other injury 0 0.0 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 3 5.2 4.0
Unexpected illness 10 17.2 20.5 Attempted suicide 0 0.0 0.1
Expected death 17 29.3 26.2 Other - clinical 0 0.0 0.7
Unexpected death 0 0.0 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 82 84
Percent female 65.6% 64.4%
Percent 85 years or older 54.0% 55.1%
Percent younger than 65 years 7.0% 5.5%
Average length of stay (days) 707 834
Percent of residents diagnosed with depression 31.3% 23.3%
Percent of residents dependent in activities of daily living 45.3% 30.7%
Percent of residents with severe cognitive impairment 34.9% 28.8%
Percent of residents with dementia (mild to severe) 81.8% 64.0%
Percent of residents with physically abusive behaviour 11.5% 8.9%
Average index of social engagement 2.5 2.7
Percent of residents with low social engagement 44.8% 48.0%
Case mix index 0.59 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 0.0% 10.4%
Percent of residents receiving recreation therapy 0.0% 30.0%
Percent of residents receiving occupational therapy 0.0% 5.8%
Percent of residents receiving depression medication 53.1% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 21.9% 24.2%
Percent of residents with daily physical restraints 10.3% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 69.0% 85.4%
Percent of health care workers vaccinated for influenza 75.9% 69.2%

Source: BC Centre for Disease Control