Slocan Community Health Centre - The Pavillion Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Slocan Community Health Centre - The Pavillion Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Slocan Community Health Centre - The Pavillion
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 401 Galena Ave Accreditation status Unknown
City/postal code New Denver V0G1S0 Accreditation expiry date not available
Phone number (250) 358-7911 Contact for complaints Resident Care Coordinator / Manager
Operator (name) Interior Health Phone number of complaint contact (250) 358-7911
Opened 1979 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees Transportation, specialty services
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 28
Total beds 28
Room Configuration2 (as of March 31, 2020)
Private rooms 10
Semi-private rooms 9
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.21 3.36
Nursing/Care Aide care hours (hours per resident per day) 2.91 3.00
Allied health hours (hours per resident per day) 0.30 0.36
Raw food costs per resident per day (actual cost) $7.84 $7.84
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 3.6 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.8 Missing or wandering person 0 0.0 1.3
Fall with injury / Adverse event 3 10.7 8.9 Other injury 0 0.0 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 0 0.0 4.0
Unexpected illness 0 0.0 20.5 Attempted suicide 0 0.0 0.1
Expected death 5 17.9 26.2 Other - clinical 0 0.0 0.7
Unexpected death 1 3.6 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 85 84
Percent female 50.4% 64.4%
Percent 85 years or older 52.2% 55.1%
Percent younger than 65 years 0.0% 5.5%
Average length of stay (days) 1,033 834
Percent of residents diagnosed with depression 20.4% 23.3%
Percent of residents dependent in activities of daily living 26.2% 30.7%
Percent of residents with severe cognitive impairment 15.5% 28.8%
Percent of residents with dementia (mild to severe) 47.6% 64.0%
Percent of residents with physically abusive behaviour 3.9% 8.9%
Average index of social engagement 4.0 2.7
Percent of residents with low social engagement 23.3% 48.0%
Case mix index 0.56 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 33.0% 10.4%
Percent of residents receiving recreation therapy 0.0% 30.0%
Percent of residents receiving occupational therapy 3.9% 5.8%
Percent of residents receiving depression medication 59.2% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 8.3% 24.2%
Percent of residents with daily physical restraints 1.1% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 75.0% 85.4%
Percent of health care workers vaccinated for influenza 21.2% 69.2%

Source: BC Centre for Disease Control