Sunnybank Retirement Home Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Sunnybank Retirement Home Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Sunnybank Retirement Home
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 6553 Park Drive Accreditation status Unknown
City/postal code Oliver V0H1T0 Accreditation expiry date not available
Phone number (250) 498-4951 Contact for complaints Manager
Operator (name) Interior Health Phone number of complaint contact (250) 485-4951 (Directory options 1-1)
Opened 1979 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff English, Punjabi, German

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 51
Total beds 51
Room Configuration2 (as of March 31, 2020)
Private rooms 51
Semi-private rooms 0
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.45 3.45
Nursing/Care Aide care hours (hours per resident per day) 2.96 2.96
Allied health hours (hours per resident per day) 0.49 0.49
Raw food costs per resident per day (actual cost) $7.72 $7.87
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 1 Number substantiated licensing complaints 1
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 2 3.9 0.8 Missing or wandering person 3 5.9 1.3
Fall with injury / Adverse event 2 3.9 8.9 Other injury 1 2.0 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 1 2.0 4.0
Unexpected illness 6 11.8 20.5 Attempted suicide 0 0.0 0.1
Expected death 23 45.1 26.2 Other - clinical 0 0.0 0.7
Unexpected death 2 3.9 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 3 Number of licensing infractions found 5
Licensing Infractions
Licensing 0 Nutrition & food services 1
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 1
Care & supervision 3 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 87 84
Percent female 73.8% 64.4%
Percent 85 years or older 70.6% 55.1%
Percent younger than 65 years 6.4% 5.5%
Average length of stay (days) 793 834
Percent of residents diagnosed with depression 28.1% 23.3%
Percent of residents totally dependent in activities of daily living 25.5% 30.7%
Percent of residents with severe cognitive impairment 17.6% 28.8%
Percent of residents with dementia (mild to severe) 66.7% 64.0%
Percent of residents with physically abusive behaviour 5.9% 8.9%
Average index of social engagement 2.9 2.7
Percent of residents with low social engagement 39.9% 48.0%
Case mix index 0.56 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 17.0% 10.4%
Percent of residents receiving recreation therapy 19.6% 30.0%
Percent of residents receiving occupational therapy 11.8% 5.8%
Percent of residents receiving depression medication 40.5% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 15.4% 24.2%
Percent of residents with daily physical restraints 3.1% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 74.5% 85.4%
Percent of health care workers vaccinated for influenza 71.9% 69.2%

Source: BC Centre for Disease Control