David Lloyd Jones Home Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

David Lloyd Jones Home Quick Facts

December 2020

Click here for Residential Care Survey results
Facility David Lloyd Jones Home
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 934 Bernard Ave Accreditation status Unknown
City/postal code Kelowna V1Y6P8 Accreditation expiry date not available
Phone number (250) 762-2706 Contact for complaints Residential Manager
Operator (name) Interior Health Phone number of complaint contact (250) 862-4300 x2140
Opened 1979 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees None
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 64
Total beds 64
Room Configuration2 (as of March 31, 2020)
Private rooms 64
Semi-private rooms 0
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.20 3.36
Nursing/Care Aide care hours (hours per resident per day) 2.83 2.99
Allied health hours (hours per resident per day) 0.37 0.37
Raw food costs per resident per day (actual cost) $9.00 $9.15
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 2 3.1 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.8 Missing or wandering person 1 1.6 1.3
Fall with injury / Adverse event 5 7.8 8.9 Other injury 1 1.6 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 5 7.8 4.0
Unexpected illness 17 26.6 20.5 Attempted suicide 0 0.0 0.1
Expected death 21 32.8 26.2 Other - clinical 0 0.0 0.7
Unexpected death 1 1.6 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 83 84
Percent female 59.1% 64.4%
Percent 85 years or older 50.0% 55.1%
Percent younger than 65 years 4.7% 5.5%
Average length of stay (days) 906 834
Percent of residents diagnosed with depression 34.3% 23.3%
Percent of residents totally dependent in activities of daily living 33.9% 30.7%
Percent of residents with severe cognitive impairment 25.8% 28.8%
Percent of residents with dementia (mild to severe) 67.3% 64.0%
Percent of residents with physically abusive behaviour 8.1% 8.9%
Average index of social engagement 3.0 2.7
Percent of residents with low social engagement 33.5% 48.0%
Case mix index 0.58 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 0.8% 10.4%
Percent of residents receiving recreation therapy 16.9% 30.0%
Percent of residents receiving occupational therapy 26.6% 5.8%
Percent of residents receiving depression medication 54.8% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 21.9% 24.2%
Percent of residents with daily physical restraints 2.3% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 84.4% 85.4%
Percent of health care workers vaccinated for influenza 72.2% 69.2%

Source: BC Centre for Disease Control