German Canadian Care Home Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

German Canadian Care Home Quick Facts

December 2020

Click here for Residential Care Survey results
Facility German Canadian Care Home
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 2010 Harrison Drive Accreditation status Accredited
City/postal code Vancouver V5P2P6 Accreditation expiry date 2020
Phone number (604) 713-6500 Contact for complaints CEO
Operator (name) German Canadian Benevolent Society Phone number of complaint contact (604) 713-6503
Opened 1979 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff English, German, Polish, Hungarian, Mandarin, Cantonese, Tagalog, Farsi, Romanian, Bulgarian, Japanese, Russian, Punjabi

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees None
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 132
Total beds 132
Room Configuration2 (as of March 31, 2020)
Private rooms 76
Semi-private rooms 28
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 2.95 2.94
Nursing/Care Aide care hours (hours per resident per day) 2.67 2.71
Allied health hours (hours per resident per day) 0.28 0.23
Raw food costs per resident per day (actual cost) $7.70 $8.04
Facility per diem rate $207.70 $222.48

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 1 Number substantiated licensing complaints 1
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 1 0.8 0.8 Missing or wandering person 1 0.8 1.3
Fall with injury / Adverse event 9 6.8 8.9 Other injury 1 0.8 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 1 0.8 4.0
Unexpected illness 39 29.5 20.5 Attempted suicide 0 0.0 0.1
Expected death 39 29.5 26.2 Other - clinical 0 0.0 0.7
Unexpected death 0 0.0 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 2 Number of licensing infractions found 3
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 1
Care & supervision 1 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 83 84
Percent female 47.7% 64.4%
Percent 85 years or older 52.8% 55.1%
Percent younger than 65 years 4.4% 5.5%
Average length of stay (days) 594 834
Percent of residents diagnosed with depression 11.5% 23.3%
Percent of residents totally dependent in activities of daily living 37.9% 30.7%
Percent of residents with severe cognitive impairment 36.3% 28.8%
Percent of residents with dementia (mild to severe) 50.7% 64.0%
Percent of residents with physically abusive behaviour 7.2% 8.9%
Average index of social engagement 2.4 2.7
Percent of residents with low social engagement 43.1% 48.0%
Case mix index 0.52 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 30.9% 10.4%
Percent of residents receiving recreation therapy 71.3% 30.0%
Percent of residents receiving occupational therapy 24.5% 5.8%
Percent of residents receiving depression medication 41.4% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 34.7% 24.2%
Percent of residents with daily physical restraints 12.5% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 88.6% 85.4%
Percent of health care workers vaccinated for influenza 83.0% 69.2%

Source: BC Centre for Disease Control