Luther Court Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Luther Court Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Luther Court
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1525 Cedar Hill Cross Rd Accreditation status Accredited
City/postal code Victoria V8P5M1 Accreditation expiry date September 2022
Phone number (250) 477-7241 Contact for complaints Executive Director
Operator (name) Luther Court Society Phone number of complaint contact (250) 477-7241 x26
Opened 1979 Personal spending account Yes
Councils No Councils Visitor parking (cost) Yes (no fee)
Meetings held n/a    
Current language(s) spoken by staff German, French, Punjabi, Hindi, Tagalog, Spanish

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees oral health, foot care wheelchair & walker cleaning
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 60
Total beds 60
Room Configuration2 (as of March 31, 2020)
Private rooms 60
Semi-private rooms 0
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.25 3.38
Nursing/Care Aide care hours (hours per resident per day) 2.91 2.98
Allied health hours (hours per resident per day) 0.34 0.40
Raw food costs per resident per day (actual cost) $8.45 $9.50
Facility per diem rate $237.01 $248.58

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 1 Number substantiated licensing complaints 0
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 1.7 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.8 Missing or wandering person 3 5.0 1.3
Fall with injury / Adverse event 6 10.0 8.9 Other injury 0 0.0 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 3 5.0 4.0
Unexpected illness 6 10.0 20.5 Attempted suicide 0 0.0 0.1
Expected death 14 23.3 26.2 Other - clinical 0 0.0 0.7
Unexpected death 0 0.0 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 1 Number of licensing infractions found 6
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 3 Medication 0
Staffing 0 Program 0
Policies & procedures 1 Records & reporting 1
Care & supervision 1 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 85 84
Percent female 63.4% 64.4%
Percent 85 years or older 58.0% 55.1%
Percent younger than 65 years 7.3% 5.5%
Average length of stay (days) 506 834
Percent of residents diagnosed with depression 33.2% 23.3%
Percent of residents totally dependent in activities of daily living 35.2% 30.7%
Percent of residents with severe cognitive impairment 57.6% 28.8%
Percent of residents with dementia (mild to severe) 65.2% 64.0%
Percent of residents with physically abusive behaviour 8.4% 8.9%
Average index of social engagement 1.9 2.7
Percent of residents with low social engagement 70.4% 48.0%
Case mix index 0.59 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 6.8% 10.4%
Percent of residents receiving recreation therapy 0.0% 30.0%
Percent of residents receiving occupational therapy 0.4% 5.8%
Percent of residents receiving depression medication 48.4% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 8.6% 24.2%
Percent of residents with daily physical restraints 0.0% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 86.7% 85.4%
Percent of health care workers vaccinated for influenza 70.1% 69.2%

Source: BC Centre for Disease Control

Link to web page
Go to Luther Court website