Glengarry Hospital Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Glengarry Hospital Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Glengarry Hospital
Health authority Vancouver Island Health Regulation/Legislation Hospital Act
Street address 1780 Fairfield Rd. Accreditation status Accredited
City/postal code Victoria V8S1G7 Accreditation expiry date April 2022
Phone number (250) 370-8699 Contact for complaints Melanie Stack
Operator (name) Vancouver Island Health Phone number of complaint contact (250) 370-5736
Opened 1965 Personal spending account Yes
Councils Family Council Visitor parking (cost) Yes (fee charged)
Meetings held Regular Schedule    
Current language(s) spoken by staff English, German, Farsi, French, Tagalog, Punjabi, Spanish, Mandarin, Korean

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 135
Total beds 135
Room Configuration2 (as of March 31, 2020)
Private rooms 25
Semi-private rooms 15
Multi-person rooms 21

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.25 3.36
Nursing/Care Aide care hours (hours per resident per day) 2.90 2.99
Allied health hours (hours per resident per day) 0.35 0.37
Raw food costs per resident per day (actual cost) $8.79 $9.05
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 2 Number substantiated licensing complaints 1
Incidents, 2019/20
Serious adverse events 3
Inspections
Number of Inspections 1 Number of licensing infractions found 2
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 1 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 1 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 82 84
Percent female 75.6% 64.4%
Percent 85 years or older 48.8% 55.1%
Percent younger than 65 years 7.9% 5.5%
Average length of stay (days) 495 834
Percent of residents diagnosed with depression 20.3% 23.3%
Percent of residents totally dependent in activities of daily living 36.7% 30.7%
Percent of residents with severe cognitive impairment 31.2% 28.8%
Percent of residents with dementia (mild to severe) 60.0% 64.0%
Percent of residents with physically abusive behaviour 11.1% 8.9%
Average index of social engagement 2.4 2.7
Percent of residents with low social engagement 57.7% 48.0%
Case mix index 0.57 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 1.1% 10.4%
Percent of residents receiving recreation therapy 65.5% 30.0%
Percent of residents receiving occupational therapy 55.0% 5.8%
Percent of residents receiving depression medication 43.2% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 21.3% 24.2%
Percent of residents with daily physical restraints 5.9% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 75.4% 85.4%
Percent of health care workers vaccinated for influenza 76.3% 69.2%

Source: BC Centre for Disease Control