Polson Residential Care - Vernon Jubilee Hospital Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Polson Residential Care - Vernon Jubilee Hospital Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Polson Residential Care - Vernon Jubilee Hospital
Health authority Interior Health Regulation/Legislation Hospital Act
Street address 2101 32nd Street Accreditation status Unknown
City/postal code Vernon V1T5L2 Accreditation expiry date not available
Phone number (250) 558-1200 Contact for complaints Manager / Resident Care Coordinator
Operator (name) Interior Health Phone number of complaint contact (250) 558-1318 / (250) 558-1346
Opened 1980 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 97
Total beds 97
Room Configuration2 (as of March 31, 2020)
Private rooms 15
Semi-private rooms 9
Multi-person rooms 16

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance Yes
Food services provided by Operator Food prepared and cooked on site No

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.30 3.36
Nursing/Care Aide care hours (hours per resident per day) 2.94 3.00
Allied health hours (hours per resident per day) 0.36 0.36
Raw food costs per resident per day (actual cost) $6.40 $6.71
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 2 Number substantiated licensing complaints n/a
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.8 Missing or wandering person 0 0.0 1.3
Fall with injury / Adverse event 16 16.5 8.9 Other injury 6 6.2 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 4 4.1 4.0
Unexpected illness 21 21.6 20.5 Attempted suicide 0 0.0 0.1
Expected death 47 48.5 26.2 Other - clinical 0 0.0 0.7
Unexpected death 0 0.0 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 1 Number of licensing infractions found 4
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 0
Staffing 0 Program 0
Policies & procedures 1 Records & reporting 1
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 1 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 85 84
Percent female 72.8% 64.4%
Percent 85 years or older 57.8% 55.1%
Percent younger than 65 years 3.2% 5.5%
Average length of stay (days) 406 834
Percent of residents diagnosed with depression 40.4% 23.3%
Percent of residents totally dependent in activities of daily living 37.1% 30.7%
Percent of residents with severe cognitive impairment 26.3% 28.8%
Percent of residents with dementia (mild to severe) 76.2% 64.0%
Percent of residents with physically abusive behaviour 4.1% 8.9%
Average index of social engagement 2.2 2.7
Percent of residents with low social engagement 57.5% 48.0%
Case mix index 0.60 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 9.8% 10.4%
Percent of residents receiving recreation therapy 33.9% 30.0%
Percent of residents receiving occupational therapy 9.8% 5.8%
Percent of residents receiving depression medication 69.9% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 17.5% 24.2%
Percent of residents with daily physical restraints 13.7% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 94.8% 85.4%
Percent of health care workers vaccinated for influenza 76.1% 69.2%

Source: BC Centre for Disease Control