Mount St. Mary Hospital Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Mount St. Mary Hospital Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Mount St. Mary Hospital
Health authority Vancouver Island Health Regulation/Legislation Hospital Act
Street address 861 Fairfield Rd. Accreditation status Unknown
City/postal code Victoria V8V5A9 Accreditation expiry date not available
Phone number (250) 480-3103 Contact for complaints Director of Care
Operator (name) Marie Esther Society Phone number of complaint contact (250) 480-3111
Opened 2003 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff German, Cantonese, French, Filipino, Polish, Cantonese, Spanish, Croatian, Japanese

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees Monthly admin fee
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 200
Total beds 200
Room Configuration2 (as of March 31, 2020)
Private rooms 184
Semi-private rooms 8
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.04 3.23
Nursing/Care Aide care hours (hours per resident per day) 2.87 3.04
Allied health hours (hours per resident per day) 0.16 0.19
Raw food costs per resident per day (actual cost) $9.76 $9.90
Facility per diem rate $226.74 $237.92

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 2 Number substantiated licensing complaints 0
Incidents, 2019/20
Serious adverse events 7
Inspections
Number of Inspections 1 Number of licensing infractions found 5
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 4 Medication 0
Staffing 1 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 84 84
Percent female 73.5% 64.4%
Percent 85 years or older 61.8% 55.1%
Percent younger than 65 years 8.5% 5.5%
Average length of stay (days) 1,159 834
Percent of residents diagnosed with depression 27.3% 23.3%
Percent of residents dependent in activities of daily living 33.8% 30.7%
Percent of residents with severe cognitive impairment 30.6% 28.8%
Percent of residents with dementia (mild to severe) 54.6% 64.0%
Percent of residents with physically abusive behaviour 5.3% 8.9%
Average index of social engagement 2.7 2.7
Percent of residents with low social engagement 45.9% 48.0%
Case mix index 0.60 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 1.6% 10.4%
Percent of residents receiving recreation therapy 7.1% 30.0%
Percent of residents receiving occupational therapy 38.3% 5.8%
Percent of residents receiving depression medication 53.9% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 22.8% 24.2%
Percent of residents with daily physical restraints 0.4% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 80.9% 85.4%
Percent of health care workers vaccinated for influenza 56.7% 69.2%

Source: BC Centre for Disease Control