Baillie House Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Baillie House Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Baillie House
Health authority Fraser Health Regulation/Legislation Hospital Act
Street address 11666 Laity St Accreditation status Unknown
City/postal code Maple Ridge V2X7G5 Accreditation expiry date not available
Phone number (604) 476-7888 Contact for complaints Manager Resident Care
Operator (name) Fraser Health Phone number of complaint contact 1st/2nd floor: (604)-466-7933 3rd floor: (604) 466-7935
Opened 2006 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 148
Total beds 148
Room Configuration2 (as of March 31, 2020)
Private rooms 116
Semi-private rooms 16
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance Yes
Food services provided by Operator Food prepared and cooked on site No

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.34 3.36
Nursing/Care Aide care hours (hours per resident per day) 2.96 2.98
Allied health hours (hours per resident per day) 0.38 0.38
Raw food costs per resident per day (actual cost) $8.50 $8.90
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.8 Missing or wandering person 0 0.0 1.3
Fall with injury / Adverse event 5 3.4 8.9 Other injury 2 1.4 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 1 0.7 4.0
Unexpected illness 43 29.1 20.5 Attempted suicide 0 0.0 0.1
Expected death 38 25.7 26.2 Other - clinical 1 0.7 0.7
Unexpected death 0 0.0 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 84 84
Percent female 61.7% 64.4%
Percent 85 years or older 58.8% 55.1%
Percent younger than 65 years 5.8% 5.5%
Average length of stay (days) 1,027 834
Percent of residents diagnosed with depression 16.5% 23.3%
Percent of residents dependent in activities of daily living 26.9% 30.7%
Percent of residents with severe cognitive impairment 16.9% 28.8%
Percent of residents with dementia (mild to severe) 50.1% 64.0%
Percent of residents with physically abusive behaviour 6.5% 8.9%
Average index of social engagement 2.9 2.7
Percent of residents with low social engagement 46.5% 48.0%
Case mix index 0.58 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 5.8% 10.4%
Percent of residents receiving recreation therapy 41.2% 30.0%
Percent of residents receiving occupational therapy 2.0% 5.8%
Percent of residents receiving depression medication 35.8% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 14.0% 24.2%
Percent of residents with daily physical restraints 5.4% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza n/a 85.4%
Percent of health care workers vaccinated for influenza 81.7% 69.2%

Source: BC Centre for Disease Control

Link to web page
Go to Baillie House website