Cottage and Worthington Pavilions - MSA Hospital Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Cottage and Worthington Pavilions - MSA Hospital Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Cottage and Worthington Pavilions - MSA Hospital
Health authority Fraser Health Regulation/Legislation Hospital Act
Street address 33457 Cottage Lane Accreditation status Unknown
City/postal code Abbotsford V2S0B3 Accreditation expiry date not available
Phone number (604) 870-7999 Contact for complaints Resident Care Coordinator
Operator (name) Fraser Health Phone number of complaint contact Cottage: (604) 807-7967 / Worthington: (604) 870-7996
Opened 1975 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff Spanish, Italian, Arabic, French, Korean, Thai, Mandarin, Dutch, Afrikaans, Punjabi, Polish, Japanese, Filipino, German, Swedish, Portuguese

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 119
Total beds 119
Room Configuration2 (as of March 31, 2020)
Private rooms 11
Semi-private rooms 6
Multi-person rooms 24

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site No

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.35 3.36
Nursing/Care Aide care hours (hours per resident per day) 3.05 3.05
Allied health hours (hours per resident per day) 0.30 0.31
Raw food costs per resident per day (actual cost) $7.67 n/a
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 1 Number substantiated licensing complaints 0
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 0.8 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.8 Missing or wandering person 0 0.0 1.3
Fall with injury / Adverse event 3 2.5 8.9 Other injury 0 0.0 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 0 0.0 4.0
Unexpected illness 26 21.8 20.5 Attempted suicide 0 0.0 0.1
Expected death 39 32.8 26.2 Other - clinical 1 0.8 0.7
Unexpected death 0 0.0 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 1 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 84 84
Percent female 65.3% 64.4%
Percent 85 years or older 58.6% 55.1%
Percent younger than 65 years 6.1% 5.5%
Average length of stay (days) 144 834
Percent of residents diagnosed with depression 18.0% 23.3%
Percent of residents dependent in activities of daily living 40.3% 30.7%
Percent of residents with severe cognitive impairment 31.5% 28.8%
Percent of residents with dementia (mild to severe) 35.3% 64.0%
Percent of residents with physically abusive behaviour 4.7% 8.9%
Average index of social engagement 2.2 2.7
Percent of residents with low social engagement 63.5% 48.0%
Case mix index 0.59 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 5.0% 10.4%
Percent of residents receiving recreation therapy 57.3% 30.0%
Percent of residents receiving occupational therapy 0.5% 5.8%
Percent of residents receiving depression medication 46.7% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 20.8% 24.2%
Percent of residents with daily physical restraints 9.6% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza n/a 85.4%
Percent of health care workers vaccinated for influenza 67.4% 69.2%

Source: BC Centre for Disease Control