Bradley Center Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Bradley Center Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Bradley Center
Health authority Fraser Health Regulation/Legislation Hospital Act
Street address 45600 Menholm Rd Accreditation status Unknown
City/postal code Chilliwack V2P1P7 Accreditation expiry date not available
Phone number (604) 795-4102 Contact for complaints Manager - Kim Norman
Operator (name) Fraser Health Phone number of complaint contact (604) 795-4103
Opened 1973 Personal spending account Yes
Councils Resident Council Visitor parking (cost) Yes (fee charged)
Meetings held Regular Schedule    
Current language(s) spoken by staff English, Cantonese, Mandarin, Punjabi

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees Escorts to medical appointments if required
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 90
Total beds 90
Room Configuration2 (as of March 31, 2020)
Private rooms 8
Semi-private rooms 1
Multi-person rooms 20

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.25 3.36
Nursing/Care Aide care hours (hours per resident per day) 3.02 3.02
Allied health hours (hours per resident per day) 0.23 0.34
Raw food costs per resident per day (actual cost) $8.20 n/a
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.8 Missing or wandering person 2 2.2 1.3
Fall with injury / Adverse event 4 4.4 8.9 Other injury 0 0.0 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 6 6.7 4.0
Unexpected illness 6 6.7 20.5 Attempted suicide 0 0.0 0.1
Expected death 30 33.3 26.2 Other - clinical 2 2.2 0.7
Unexpected death 0 0.0 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 2 Number of licensing infractions found 5
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 2 Program 0
Policies & procedures 0 Records & reporting 1
Care & supervision 1 Resident Bill of Rights 0
Hygiene & communicable disease control 1 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 84 84
Percent female 67.1% 64.4%
Percent 85 years or older 57.0% 55.1%
Percent younger than 65 years 4.0% 5.5%
Average length of stay (days) 547 834
Percent of residents diagnosed with depression 20.1% 23.3%
Percent of residents dependent in activities of daily living 28.3% 30.7%
Percent of residents with severe cognitive impairment 18.2% 28.8%
Percent of residents with dementia (mild to severe) 54.1% 64.0%
Percent of residents with physically abusive behaviour 7.0% 8.9%
Average index of social engagement 2.4 2.7
Percent of residents with low social engagement 55.0% 48.0%
Case mix index 0.57 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 0.9% 10.4%
Percent of residents receiving recreation therapy 12.8% 30.0%
Percent of residents receiving occupational therapy 2.4% 5.8%
Percent of residents receiving depression medication 55.6% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 17.7% 24.2%
Percent of residents with daily physical restraints 3.9% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 100.0% 85.4%
Percent of health care workers vaccinated for influenza 69.8% 69.2%

Source: BC Centre for Disease Control

Link to web page
Go to Bradley Center website