Gillis House Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Gillis House Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Gillis House
Health authority Interior Health Regulation/Legislation Hospital Act & Community Care & Assisted Living Act
Street address 1699 Tutill Court Accreditation status Unknown
City/postal code Merritt V1K1C6 Accreditation expiry date not available
Phone number (250) 378-3271 Contact for complaints Terri Stockwell
Operator (name) Interior Health Phone number of complaint contact (250) 378-3271
Opened 1981 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held n/a    
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 74
Total beds 74
Room Configuration2 (as of March 31, 2020)
Private rooms 52
Semi-private rooms 7
Multi-person rooms 2

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site No

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.43 3.43
Nursing/Care Aide care hours (hours per resident per day) 2.96 2.96
Allied health hours (hours per resident per day) 0.47 0.47
Raw food costs per resident per day (actual cost) $9.88 $9.65
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 7 Number substantiated licensing complaints 1
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 1.4 0.6 Medication error with adverse event 1 1.4 0.2
Abuse / neglect 3 4.1 0.8 Missing or wandering person 3 4.1 1.3
Fall with injury / Adverse event 5 6.8 8.9 Other injury 0 0.0 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 8 10.8 4.0
Unexpected illness 38 51.4 20.5 Attempted suicide 0 0.0 0.1
Expected death 31 41.9 26.2 Other - clinical 0 0.0 0.7
Unexpected death 1 1.4 0.6 Other - service delivery 1 1.4 0.6
Inspections
Number of Inspections 5 Number of licensing infractions found 36
Licensing Infractions
Licensing 2 Nutrition & food services 0
Physical facility, equipment & furnishings 2 Medication 2
Staffing 2 Program 0
Policies & procedures 4 Records & reporting 7
Care & supervision 8 Resident Bill of Rights 5
Hygiene & communicable disease control 4 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 80 84
Percent female 61.2% 64.4%
Percent 85 years or older 36.5% 55.1%
Percent younger than 65 years 4.9% 5.5%
Average length of stay (days) 804 834
Percent of residents diagnosed with depression 27.4% 23.3%
Percent of residents dependent in activities of daily living 35.0% 30.7%
Percent of residents with severe cognitive impairment 35.4% 28.8%
Percent of residents with dementia (mild to severe) 54.4% 64.0%
Percent of residents with physically abusive behaviour 3.8% 8.9%
Average index of social engagement 2.3 2.7
Percent of residents with low social engagement 53.6% 48.0%
Case mix index 0.60 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 0.0% 10.4%
Percent of residents receiving recreation therapy 0.0% 30.0%
Percent of residents receiving occupational therapy 0.0% 5.8%
Percent of residents receiving depression medication 53.6% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 47.2% 24.2%
Percent of residents with daily physical restraints 8.2% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 98.6% 85.4%
Percent of health care workers vaccinated for influenza 76.9% 69.2%

Source: BC Centre for Disease Control

Link to web page
Go to Gillis House website