Fort Langley Seniors Community Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Fort Langley Seniors Community Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Fort Langley Seniors Community
Health authority Fraser Health Regulation/Legislation Hospital Act
Street address 8838 Glover Road Accreditation status Unknown
City/postal code Langley V1M2R4 Accreditation expiry date not available
Phone number (604) 888-0711 Contact for complaints Director of Care
Operator (name) Park Place Seniors Living Inc. Phone number of complaint contact (604) 888-0711 x121
Opened 2008 Personal spending account No
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff English, Hindi, Polish, French

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees Clothing labelling fee
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 5
Publicly funded beds (short- and long-term) 91
Total beds 96
Room Configuration2 (as of March 31, 2020)
Private rooms 68
Semi-private rooms 14
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services n/a
Non-regulated services (care aides) No Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.10 3.10
Nursing/Care Aide care hours (hours per resident per day) 2.76 2.76
Allied health hours (hours per resident per day) 0.34 0.34
Raw food costs per resident per day (actual cost) $6.01 $5.87
Facility per diem rate $238.47 $248.50

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 1 Number substantiated licensing complaints 1
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.8 Missing or wandering person 2 2.1 1.3
Fall with injury / Adverse event 23 24.0 8.9 Other injury 1 1.0 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 3 3.1 4.0
Unexpected illness 19 19.8 20.5 Attempted suicide 0 0.0 0.1
Expected death 36 37.5 26.2 Other - clinical 0 0.0 0.7
Unexpected death 1 1.0 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 5 Number of licensing infractions found 12
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 1
Staffing 1 Program 0
Policies & procedures 3 Records & reporting 3
Care & supervision 1 Resident Bill of Rights 0
Hygiene & communicable disease control 2 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 85 84
Percent female 73.4% 64.4%
Percent 85 years or older 64.3% 55.1%
Percent younger than 65 years 3.0% 5.5%
Average length of stay (days) 977 834
Percent of residents diagnosed with depression 12.1% 23.3%
Percent of residents totally dependent in activities of daily living 27.4% 30.7%
Percent of residents with severe cognitive impairment 25.2% 28.8%
Percent of residents with dementia (mild to severe) 71.8% 64.0%
Percent of residents with physically abusive behaviour 7.7% 8.9%
Average index of social engagement 2.7 2.7
Percent of residents with low social engagement 37.3% 48.0%
Case mix index 0.61 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 15.9% 10.4%
Percent of residents receiving recreation therapy 55.9% 30.0%
Percent of residents receiving occupational therapy 0.5% 5.8%
Percent of residents receiving depression medication 41.9% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 29.5% 24.2%
Percent of residents with daily physical restraints 1.3% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 93.0% 85.4%
Percent of health care workers vaccinated for influenza 77.3% 69.2%

Source: BC Centre for Disease Control