Hardy View Lodge Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Hardy View Lodge Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Hardy View Lodge
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 7649 22nd St. Accreditation status Unknown
City/postal code Grand Forks V0H1H2 Accreditation expiry date not available
Phone number (250) 443-2100 Contact for complaints Resident Care Coordinator / Manager
Operator (name) Interior Health Phone number of complaint contact (250) 443-2128
Opened 1982 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff Russian, French, English, Filipino, Punjabi

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 79
Total beds 79
Room Configuration2 (as of March 31, 2020)
Private rooms 78
Semi-private rooms 2
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site Primarily

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.28 3.36
Nursing/Care Aide care hours (hours per resident per day) 2.93 3.01
Allied health hours (hours per resident per day) 0.35 0.35
Raw food costs per resident per day (actual cost) $8.09 $7.84
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 1.3 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 2 2.5 0.8 Missing or wandering person 1 1.3 1.3
Fall with injury / Adverse event 5 6.3 8.9 Other injury 0 0.0 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 2 2.5 4.0
Unexpected illness 0 0.0 20.5 Attempted suicide 0 0.0 0.1
Expected death 30 38.0 26.2 Other - clinical 0 0.0 0.7
Unexpected death 0 0.0 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 83 84
Percent female 63.0% 64.4%
Percent 85 years or older 43.9% 55.1%
Percent younger than 65 years 1.6% 5.5%
Average length of stay (days) 757 834
Percent of residents diagnosed with depression 17.1% 23.3%
Percent of residents dependent in activities of daily living 26.1% 30.7%
Percent of residents with severe cognitive impairment 18.4% 28.8%
Percent of residents with dementia (mild to severe) 62.4% 64.0%
Percent of residents with physically abusive behaviour 6.9% 8.9%
Average index of social engagement 3.1 2.7
Percent of residents with low social engagement 39.2% 48.0%
Case mix index 0.57 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 3.7% 10.4%
Percent of residents receiving recreation therapy 4.1% 30.0%
Percent of residents receiving occupational therapy 2.4% 5.8%
Percent of residents receiving depression medication 39.6% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 32.3% 24.2%
Percent of residents with daily physical restraints 3.7% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 65.4% 85.4%
Percent of health care workers vaccinated for influenza 59.3% 69.2%

Source: BC Centre for Disease Control