The Gateby Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

The Gateby Quick Facts

December 2020

Click here for Residential Care Survey results
Facility The Gateby
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 3000 Gateby Place Accreditation status Unknown
City/postal code Vernon V1T8V8 Accreditation expiry date not available
Phone number (250) 545-4456 Contact for complaints Residential Care Coordinator or Manager
Operator (name) Interior Health Phone number of complaint contact (250) 545-4456
Opened 1982 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 75
Total beds 75
Room Configuration2 (as of March 31, 2020)
Private rooms 75
Semi-private rooms 0
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site Primarily

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.55 3.55
Nursing/Care Aide care hours (hours per resident per day) 2.96 2.96
Allied health hours (hours per resident per day) 0.60 0.60
Raw food costs per resident per day (actual cost) $7.53 $7.86
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 1 Number substantiated licensing complaints 0
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 1.3 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 2 2.7 0.8 Missing or wandering person 2 2.7 1.3
Fall with injury / Adverse event 14 18.7 8.9 Other injury 4 5.3 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 3 4.0 4.0
Unexpected illness 43 57.3 20.5 Attempted suicide 0 0.0 0.1
Expected death 21 28.0 26.2 Other - clinical 1 1.3 0.7
Unexpected death 0 0.0 0.6 Other - service delivery 2 2.7 0.6
Inspections
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 85 84
Percent female 65.9% 64.4%
Percent 85 years or older 62.8% 55.1%
Percent younger than 65 years 2.3% 5.5%
Average length of stay (days) 1,011 834
Percent of residents diagnosed with depression 35.3% 23.3%
Percent of residents dependent in activities of daily living 26.3% 30.7%
Percent of residents with severe cognitive impairment 20.7% 28.8%
Percent of residents with dementia (mild to severe) 63.4% 64.0%
Percent of residents with physically abusive behaviour 5.2% 8.9%
Average index of social engagement 3.2 2.7
Percent of residents with low social engagement 30.2% 48.0%
Case mix index 0.60 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 16.4% 10.4%
Percent of residents receiving recreation therapy 61.2% 30.0%
Percent of residents receiving occupational therapy 9.1% 5.8%
Percent of residents receiving depression medication 50.9% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 17.8% 24.2%
Percent of residents with daily physical restraints 9.0% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 76.0% 85.4%
Percent of health care workers vaccinated for influenza 73.2% 69.2%

Source: BC Centre for Disease Control

Link to web page
Go to The Gateby website