Shorncliffe Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Shorncliffe Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Shorncliffe
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 5847 Medusa Street Accreditation status Accredited
City/postal code Sechelt V0N3A0 Accreditation expiry date September 2020
Phone number (604) 885-5126 Contact for complaints Resident Care Coordinator / Manager
Operator (name) Vancouver Coastal Health Phone number of complaint contact (604) 885-5126 x223 / (604) 989-0669
Opened 1983 Personal spending account No
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Scheduled as needed    
Current language(s) spoken by staff German, Tagalog, French

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees Personal Care fee for personal items
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 59
Total beds 59
Room Configuration2 (as of March 31, 2020)
Private rooms 59
Semi-private rooms 0
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services Yes
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.35 3.40
Nursing/Care Aide care hours (hours per resident per day) 3.13 3.16
Allied health hours (hours per resident per day) 0.22 0.24
Raw food costs per resident per day (actual cost) $8.02 $8.24
Facility per diem rate n/a n/a

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.8 Missing or wandering person 0 0.0 1.3
Fall with injury / Adverse event 0 0.0 8.9 Other injury 2 3.4 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 0 0.0 4.0
Unexpected illness 0 0.0 20.5 Attempted suicide 0 0.0 0.1
Expected death 25 42.4 26.2 Other - clinical 0 0.0 0.7
Unexpected death 0 0.0 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 3 Number of licensing infractions found 11
Licensing Infractions
Licensing 2 Nutrition & food services 0
Physical facility, equipment & furnishings 2 Medication 0
Staffing 0 Program 0
Policies & procedures 1 Records & reporting 1
Care & supervision 2 Resident Bill of Rights 2
Hygiene & communicable disease control 1 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 82 84
Percent female 58.2% 64.4%
Percent 85 years or older 48.4% 55.1%
Percent younger than 65 years 5.3% 5.5%
Average length of stay (days) 1,520 834
Percent of residents diagnosed with depression 13.9% 23.3%
Percent of residents totally dependent in activities of daily living 33.2% 30.7%
Percent of residents with severe cognitive impairment 38.5% 28.8%
Percent of residents with dementia (mild to severe) 71.1% 64.0%
Percent of residents with physically abusive behaviour 9.6% 8.9%
Average index of social engagement 2.9 2.7
Percent of residents with low social engagement 40.1% 48.0%
Case mix index 0.55 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 0.0% 10.4%
Percent of residents receiving recreation therapy 0.0% 30.0%
Percent of residents receiving occupational therapy 1.1% 5.8%
Percent of residents receiving depression medication 47.1% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 37.1% 24.2%
Percent of residents with daily physical restraints 19.4% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza n/a 85.4%
Percent of health care workers vaccinated for influenza 65.9% 69.2%

Source: BC Centre for Disease Control

Link to web page
Go to Shorncliffe website