Glenwarren Lodge Quick Facts
|
Glenwarren Lodge Quick FactsDecember 2020 |
| Click here for Residential Care Survey results | |||
| Facility | Glenwarren Lodge | ||
|---|---|---|---|
| Health authority | Vancouver Island Health | Regulation/Legislation | Hospital Act |
| Street address | 1230 Balmoral Rd | Accreditation status | Unknown |
| City/postal code | Victoria V8T1B3 | Accreditation expiry date | not available |
| Phone number | (250) 383-2323 | Contact for complaints | Director of Care |
| Operator (name) | Revera Long Term Care Inc. | Phone number of complaint contact | (250) 383-2323 x225 |
| Opened | 1967 | Personal spending account | Yes |
| Councils | Resident Council, Family Council | Visitor parking (cost) | Yes (no fee) |
| Meetings held | Regular Schedule | ||
| Current language(s) spoken by staff | English, French, Afrikaans, Punjabi, Burmese, Tagalog, Polish, Portuguese, Spanish | ||
Source: Facility
| Facility Fees for Personal Services | |||
|---|---|---|---|
| Cable monthly service included | No | Other extra fees | n/a |
| Telephone monthly service included | No | ||
| Internet monthly service included | Yes | ||
Source: Facility
| Beds1 (as of March 31, 2020) | |
|---|---|
| Private beds (not publicly funded) | 29 |
| Publicly funded beds (short- and long-term) | 101 |
| Total beds | 130 |
| Room Configuration2 (as of March 31, 2020) | |
|---|---|
| Private rooms | 46 |
| Semi-private rooms | 20 |
| Multi-person rooms | 11 |
Source: 1. Ministry of Health, 2. Facility
| Contracted Services | |||
|---|---|---|---|
| Professional nursing services | No | Housekeeping services | No |
| Non-regulated services (care aides) | No | Plant/building maintenance | No |
| Food services provided by | Operator | Food prepared and cooked on site | Yes |
Source: Facility
| Funding | 2018/19 | 2019/20 |
|---|---|---|
| Total direct care hours (hours per resident per day) | 3.17 | 3.15 |
| Nursing/Care Aide care hours (hours per resident per day) | 2.99 | 2.88 |
| Allied health hours (hours per resident per day) | 0.18 | 0.27 |
| Raw food costs per resident per day (actual cost) | $6.38 | $5.16 |
| Facility per diem rate | $227.38 | $237.94 |
Source: Health Authority
| Licensing (2019/20) | |||
|---|---|---|---|
| Complaints, 2019/20 | |||
| Number of licensing complaints | 5 | Number substantiated licensing complaints | 0 |
| Incidents, 2019/20 | |||
| Serious adverse events | 4 | ||
| Inspections | |||
|---|---|---|---|
| Number of Inspections | 1 | Number of licensing infractions found | 3 |
| Licensing Infractions | |||
|---|---|---|---|
| Licensing | 0 | Nutrition & food services | 0 |
| Physical facility, equipment & furnishings | 2 | Medication | 0 |
| Staffing | 1 | Program | 0 |
| Policies & procedures | 0 | Records & reporting | 0 |
| Care & supervision | 0 | Resident Bill of Rights | 0 |
| Hygiene & communicable disease control | 0 | Other | 0 |
Source: Health Authority
| Resident Profile (2019/20) | Facility | B.C. |
|---|---|---|
| Average age of population | 86 | 84 |
| Percent female | 85.7% | 64.4% |
| Percent 85 years or older | 62.1% | 55.1% |
| Percent younger than 65 years | 1.8% | 5.5% |
| Average length of stay (days) | 490 | 834 |
| Percent of residents diagnosed with depression | 23.9% | 23.3% |
| Percent of residents totally dependent in activities of daily living | 34.0% | 30.7% |
| Percent of residents with severe cognitive impairment | 36.9% | 28.8% |
| Percent of residents with dementia (mild to severe) | 75.2% | 64.0% |
| Percent of residents with physically abusive behaviour | 12.1% | 8.9% |
| Average index of social engagement | 2.6 | 2.7 |
| Percent of residents with low social engagement | 51.8% | 48.0% |
| Case mix index | 0.60 | 0.58 |
Source: Canadian Institute for Health Information
| Care Services & Quality (2019/20) | Facility | B.C. |
|---|---|---|
| Percent of residents receiving physical therapy | 0.5% | 10.4% |
| Percent of residents receiving recreation therapy | 3.8% | 30.0% |
| Percent of residents receiving occupational therapy | 0.2% | 5.8% |
| Percent of residents receiving depression medication | 48.5% | 48.6% |
| Percent of residents taking antipsychotic drugs without a diagnosis of psychosis | 17.3% | 24.2% |
| Percent of residents with daily physical restraints | 11.1% | 6.6% |
Source: Canadian Institute for Health Information
| Influenza Vaccination Coverage (2019/20) | Facility | B.C. |
|---|---|---|
| Percent of residents vaccinated for influenza | 95.8% | 85.4% |
| Percent of health care workers vaccinated for influenza | 73.6% | 69.2% |
Source: BC Centre for Disease Control