George Derby Centre Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

George Derby Centre Quick Facts

December 2020

Click here for Residential Care Survey results
Facility George Derby Centre
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 7550 Cumberland St Accreditation status Unknown
City/postal code Burnaby V3N3X5 Accreditation expiry date not available
Phone number (604) 521-2676 Contact for complaints Executive Director
Operator (name) George Derby Care Society Phone number of complaint contact (604) 527-4469
Opened 1989 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff English, Punjabi, Hindi, Cantonese, Mandarin, Italian, Polish, Farsi, Croatian, French, Tagalog, Spanish, Portuguese

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees Clothing labelling fee
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 0
Publicly funded beds (short- and long-term) 300
Total beds 300
Room Configuration2 (as of March 31, 2020)
Private rooms 294
Semi-private rooms 6
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance Yes
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 3.03 3.03
Nursing/Care Aide care hours (hours per resident per day) 2.69 2.69
Allied health hours (hours per resident per day) 0.34 0.34
Raw food costs per resident per day (actual cost) $7.78 $8.41
Facility per diem rate $205.38 $215.33

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 1 Number substantiated licensing complaints 1
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.8 Missing or wandering person 2 0.7 1.3
Fall with injury / Adverse event 21 7.0 8.9 Other injury 0 0.0 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 2 0.7 4.0
Unexpected illness 96 32.0 20.5 Attempted suicide 0 0.0 0.1
Expected death 48 16.0 26.2 Other - clinical 1 0.3 0.7
Unexpected death 1 0.3 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 6 Number of licensing infractions found 17
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 6 Medication 0
Staffing 0 Program 0
Policies & procedures 2 Records & reporting 0
Care & supervision 6 Resident Bill of Rights 0
Hygiene & communicable disease control 3 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 86 84
Percent female 38.3% 64.4%
Percent 85 years or older 62.4% 55.1%
Percent younger than 65 years 2.0% 5.5%
Average length of stay (days) 762 834
Percent of residents diagnosed with depression 16.4% 23.3%
Percent of residents totally dependent in activities of daily living 33.0% 30.7%
Percent of residents with severe cognitive impairment 21.5% 28.8%
Percent of residents with dementia (mild to severe) 62.5% 64.0%
Percent of residents with physically abusive behaviour 16.7% 8.9%
Average index of social engagement 2.2 2.7
Percent of residents with low social engagement 60.6% 48.0%
Case mix index 0.58 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 1.1% 10.4%
Percent of residents receiving recreation therapy 23.6% 30.0%
Percent of residents receiving occupational therapy 0.3% 5.8%
Percent of residents receiving depression medication 40.1% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 21.1% 24.2%
Percent of residents with daily physical restraints 7.2% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 95.4% 85.4%
Percent of health care workers vaccinated for influenza 61.9% 69.2%

Source: BC Centre for Disease Control