Tsawaayuus - Rainbow Gardens Quick Facts

December 2020

Office of the Seniors Advocate British Columbia

Tsawaayuus - Rainbow Gardens Quick Facts

December 2020

Click here for Residential Care Survey results
Facility Tsawaayuus - Rainbow Gardens
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 6151 Russell Place Accreditation status Unknown
City/postal code Port Alberni V9Y7W3 Accreditation expiry date not available
Phone number (250) 724-5655 Contact for complaints Site Manager
Operator (name) West Coast Native Health Care Society Phone number of complaint contact (250) 724-5655
Opened 1982 Personal spending account Yes
Councils Resident Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule    
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds1 (as of March 31, 2020)
Private beds (not publicly funded) 1
Publicly funded beds (short- and long-term) 43
Total beds 44
Room Configuration2 (as of March 31, 2020)
Private rooms 44
Semi-private rooms 0
Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2018/19 2019/20
Total direct care hours (hours per resident per day) 2.95 3.03
Nursing/Care Aide care hours (hours per resident per day) 2.58 2.71
Allied health hours (hours per resident per day) 0.37 0.32
Raw food costs per resident per day (actual cost) $8.38 $7.85
Facility per diem rate $235.33 $247.88

Source: Health Authority

Licensing (2019/20)
Complaints, 2019/20
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2019/20 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.6 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.8 Missing or wandering person 0 0.0 1.3
Fall with injury / Adverse event 5 11.4 8.9 Other injury 2 4.5 1.6
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 5 11.4 4.0
Unexpected illness 3 6.8 20.5 Attempted suicide 0 0.0 0.1
Expected death 9 20.5 26.2 Other - clinical 0 0.0 0.7
Unexpected death 0 0.0 0.6 Other - service delivery 0 0.0 0.6
Inspections
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2019/20) Facility B.C.
Average age of population 81 84
Percent female 50.6% 64.4%
Percent 85 years or older 43.5% 55.1%
Percent younger than 65 years 5.9% 5.5%
Average length of stay (days) 885 834
Percent of residents diagnosed with depression 23.9% 23.3%
Percent of residents totally dependent in activities of daily living 33.3% 30.7%
Percent of residents with severe cognitive impairment 20.8% 28.8%
Percent of residents with dementia (mild to severe) 50.9% 64.0%
Percent of residents with physically abusive behaviour 10.7% 8.9%
Average index of social engagement 2.8 2.7
Percent of residents with low social engagement 33.3% 48.0%
Case mix index 0.55 0.58

Source: Canadian Institute for Health Information

Care Services & Quality (2019/20) Facility B.C.
Percent of residents receiving physical therapy 0.0% 10.4%
Percent of residents receiving recreation therapy 0.0% 30.0%
Percent of residents receiving occupational therapy 0.0% 5.8%
Percent of residents receiving depression medication 50.3% 48.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 29.8% 24.2%
Percent of residents with daily physical restraints 3.8% 6.6%

Source: Canadian Institute for Health Information

Influenza Vaccination Coverage (2019/20) Facility B.C.
Percent of residents vaccinated for influenza 77.3% 85.4%
Percent of health care workers vaccinated for influenza 50.8% 69.2%

Source: BC Centre for Disease Control