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December 2021

Facility Menno Home
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 32910 Brundige Ave Accreditation status Accredited
City/postal code Abbotsford Accreditation expiry date October 2021
Phone number (604) 853 -2411 Contact for complaints Karen L Baillie, CEO or Kim Scott, Director of Care
Operator (Type) Mennonite Benevolent Society (Not For Profit) Phone number of complaint contact (604) 859-7631
Opened 1954 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (fee charged)
Meetings held Regular Schedule Average Wait Time From 2 to 329 days, with an average of 49 days
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees Minor 3rd party billing fees
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 186
Publicly funded beds (short- and long-term) 196 Semi-private rooms 5
Total beds 196 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.03 3.36
Nursing care hours (hours per resident per day) 2.70 3.00
Registered Nurse (hours per resident per day) n/a 0.28
Licensed Practical Nurse (hours per resident per day) n/a 0.39
Care Aide (hours per resident per day) n/a 2.33
Allied health hours (hours per resident per day) 0.33 0.36
Food costs per resident per day (actual cost) 2 $7.03 $8.38
Facility per diem rate2 $214.44 $232.86

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 3 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 0.5 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 2 1 0.6
Fall with injury / Adverse event 21 10.7 5.8 Other injury 1 0.5 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 7 3.6 3.5
Unexpected illness 13 6.6 12.3 Attempted suicide 0 0 0.1
Expected death 70 35.7 23.4 Other - clinical 5 2.6 0.5
Unexpected death 0 0 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 1 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 86 84
Percent female 66.3% 63.6%
Percent 85 years or older 56.3% 54.1%
Percent younger than 65 years 3.1% 5.7%
Average length of stay (days) 1,183 900
Percent of residents diagnosed with depression 27.9% 23.4%
Percent of residents dependent in activities of daily living 22.7% 32.4%
Percent of residents in a wheelchair 51.4% 52.1%
Percent of residents with dementia (mild to severe) 83.3% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 20.6% 28.4%
Percent of residents with physically abusive behaviour 6.7% 8.6%
Average index of social engagement 2.7 2.6
Percent of residents with low social engagement 42.0% 50.0%
Case mix index 0.59 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 21.0% 10.1%
Percent of residents receiving recreation therapy 82.0% 28.4%
Percent of residents receiving occupational therapy 3.7% 5.6%
Percent of residents receiving depression medication 54.7% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 9.5% 25.7%
Percent of residents with daily physical restraints 5.8% 6.5%
Percent of residents with falls in the last 30 days 14.1% 12.8%
Percent of residents with a worsened pressure ulcer 2.7% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 91.5% 88.5%
Percent of health care workers vaccinated for influenza 45.3% 63.4%
Percent of residents vaccinated for COVID-19 99.5% 95.7%

Source: BC Centre for Disease Control