Kinsmen Lodge Quick Facts
| Facility | Kinsmen Lodge | ||
|---|---|---|---|
| Health authority | Fraser Health | Regulation/Legislation | Community Care & Assisted Living Act |
| Street address | 9650 137A Street | Accreditation status | Accredited |
| City/postal code | Surrey | Accreditation expiry date | September 2022 |
| Phone number | (604) 588-0445 | Contact for complaints | CEO |
| Operator (Type) | Whalley & District Senior Citizens Housing Society (Not For Profit) | Phone number of complaint contact | (604) 580-8010 |
| Opened | 1975 | Personal spending account | No |
| Councils | Resident & Family Council (combined) | Visitor parking (cost) | No |
| Meetings held | Regular Schedule | Average Wait Time | From 3 to 118 days, with an average of 22 days |
| Current language(s) spoken by staff | English, French, Tagalog, Punjabi, Mandarin, Cantonese, Hindi, Urdu, Taiwanese, Korean, German, Romanian, Italian, Spanish, Polish, Slovak, Finnish | ||
Source: Facility
| Facility Fees for Personal Services | |||
|---|---|---|---|
| Cable monthly service included | No | Other extra fees | n/a |
| Telephone monthly service included | No | ||
| Internet monthly service included | Yes | ||
Source: Facility
| Beds 1 (March 31, 2021) | Room Configuration 2 (March 31, 2021) | ||
|---|---|---|---|
| Private beds (not publicly funded) | 0 | Private rooms | 143 |
| Publicly funded beds (short- and long-term) | 157 | Semi-private rooms | 7 |
| Total beds | 157 | Multi-person rooms | 0 |
Source: 1. Ministry of Health, 2. Facility
| Contracted Services | |||
|---|---|---|---|
| Professional nursing services | RN - No; LPN - Yes | Housekeeping services | Yes |
| Non-regulated services (care aides) | Yes | Plant/building maintenance | Yes |
| Food services provided by | Outside Contractor | Food prepared and cooked on site | Yes |
Source: Facility
| Funding | 2019/20 | 2020/21 |
|---|---|---|
| Total direct care hours (hours per resident per day) 1 | 3.36 | 3.36 |
| Nursing care hours (hours per resident per day) | 3.03 | 3.03 |
| Registered Nurse (hours per resident per day) | n/a | 0.30 |
| Licensed Practical Nurse (hours per resident per day) | n/a | 0.67 |
| Care Aide (hours per resident per day) | n/a | 2.06 |
| Allied health hours (hours per resident per day) | 0.33 | 0.33 |
| Food costs per resident per day (actual cost) 2 | $7.59 | $6.88 |
| Facility per diem rate2 | $249.65 | $253.02 |
Source: 1. Ministry of Health, 2. Health Authority
| Licensing (2020/21) | |||
|---|---|---|---|
| Complaints, 2020/21 | |||
| Number of licensing complaints | 1 | Number substantiated licensing complaints | 0 |
| Incidents, 2020/21 | Total Number |
Per 100 beds | Total Number |
Per 100 beds | |||
|---|---|---|---|---|---|---|---|
| Facility | B.C. | Facility | B.C. | ||||
| Disease outbreak or occurrence | 0 | 0 | 0.8 | Medication error with adverse event | 0 | 0 | 0.1 |
| Abuse / neglect | 0 | 0 | 0.5 | Missing or wandering person | 0 | 0 | 0.6 |
| Fall with injury / Adverse event | 6 | 3.8 | 5.8 | Other injury | 3 | 1.9 | 1.0 |
| Food or other poisoning | 0 | 0 | 0.1 | Aggressive behaviour | 5 | 3.2 | 3.5 |
| Unexpected illness | 43 | 27.4 | 12.3 | Attempted suicide | 0 | 0 | 0.1 |
| Expected death | 48 | 30.6 | 23.4 | Other - clinical | 1 | 0.6 | 0.5 |
| Unexpected death | 0 | 0 | 0.6 | Other - service delivery | 0 | 0 | 0.4 |
| Inspections | |||
|---|---|---|---|
| Risk Rating | n/a | Risk Score | n/a |
| Number of Inspections | 1 | Number of licensing infractions found | 0 |
| Licensing Infractions | |||
|---|---|---|---|
| Licensing | 0 | Nutrition & food services | 0 |
| Physical facility, equipment & furnishings | 0 | Medication | 0 |
| Staffing | 0 | Program | 0 |
| Policies & procedures | 0 | Records & reporting | 0 |
| Care & supervision | 0 | Resident Bill of Rights | 0 |
| Hygiene & communicable disease control | 0 | Other | 0 |
Source: Health Authority
| Resident Profile (2020/21) | Facility | B.C. |
|---|---|---|
| Average age of population | 81 | 84 |
| Percent female | 56.0% | 63.6% |
| Percent 85 years or older | 43.0% | 54.1% |
| Percent younger than 65 years | 8.4% | 5.7% |
| Average length of stay (days) | 755 | 900 |
| Percent of residents diagnosed with depression | 33.3% | 23.4% |
| Percent of residents dependent in activities of daily living | 34.9% | 32.4% |
| Percent of residents in a wheelchair | 58.7% | 52.1% |
| Percent of residents with dementia (mild to severe) | 57.1% | 63.6% |
| Percent of residents with severe cognitive impairment (includes severe dementia) | 22.1% | 28.4% |
| Percent of residents with physically abusive behaviour | 9.2% | 8.6% |
| Average index of social engagement | 2.2 | 2.6 |
| Percent of residents with low social engagement | 61.9% | 50.0% |
| Case mix index | 0.61 | 0.58 |
Source: Canadian Institute for Health Information
| Care Services & Quality Indicators (2020/21) | Facility | B.C. |
|---|---|---|
| Percent of residents receiving physical therapy | 41.6% | 10.1% |
| Percent of residents receiving recreation therapy | 79.8% | 28.4% |
| Percent of residents receiving occupational therapy | 9.0% | 5.6% |
| Percent of residents receiving depression medication | 46.3% | 50.5% |
| Percent of residents taking antipsychotic drugs without a diagnosis of psychosis | 33.1% | 25.7% |
| Percent of residents with daily physical restraints | 2.3% | 6.5% |
| Percent of residents with falls in the last 30 days | 11.1% | 12.8% |
| Percent of residents with a worsened pressure ulcer | 3.4% | 2.3% |
Source: Canadian Institute for Health Information
| Vaccination Coverage (2020/21) | Facility | B.C. |
|---|---|---|
| Percent of residents vaccinated for influenza | 90.4% | 88.5% |
| Percent of health care workers vaccinated for influenza | 79.0% | 63.4% |
| Percent of residents vaccinated for COVID-19 | 95.7% | 95.7% |
Source: BC Centre for Disease Control