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December 2021

Facility Bradley Center
Health authority Fraser Health Regulation/Legislation Hospital Act
Street address 45600 Menholm Rd Accreditation status Accredited
City/postal code Chilliwack Accreditation expiry date not available
Phone number (604) 795-4102 Contact for complaints Manager - Kim Norman
Operator (Type) Fraser Health (Health Authority) Phone number of complaint contact (604) 795-4103
Opened 1973 Personal spending account Yes
Councils Resident Council Visitor parking (cost) Yes (fee charged)
Meetings held Regular Schedule Average Wait Time From 1 to 140 days, with an average of 35 days
Current language(s) spoken by staff English, Cantonese, Mandarin, Punjabi

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees Escorts to medical appointments if required
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 8
Publicly funded beds (short- and long-term) 90 Semi-private rooms 1
Total beds 90 Multi-person rooms 20

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 3.02 3.00
Registered Nurse (hours per resident per day) n/a 0.27
Licensed Practical Nurse (hours per resident per day) n/a 0.69
Care Aide (hours per resident per day) n/a 2.04
Allied health hours (hours per resident per day) 0.34 0.36
Food costs per resident per day (actual cost) 2 n/a $7.07
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 1 1.1 5.8 Other injury 0 0 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 1 1.1 3.5
Unexpected illness 10 11.1 12.3 Attempted suicide 0 0 0.1
Expected death 29 32.2 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 4 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 83 84
Percent female 64.2% 63.6%
Percent 85 years or older 53.8% 54.1%
Percent younger than 65 years 6.6% 5.7%
Average length of stay (days) 566 900
Percent of residents diagnosed with depression 25.7% 23.4%
Percent of residents dependent in activities of daily living 30.9% 32.4%
Percent of residents in a wheelchair 59.0% 52.1%
Percent of residents with dementia (mild to severe) 55.8% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 23.4% 28.4%
Percent of residents with physically abusive behaviour 6.9% 8.6%
Average index of social engagement 2.2 2.6
Percent of residents with low social engagement 60.1% 50.0%
Case mix index 0.57 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 0.6% 10.1%
Percent of residents receiving recreation therapy 4.0% 28.4%
Percent of residents receiving occupational therapy 0.0% 5.6%
Percent of residents receiving depression medication 52.0% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 18.8% 25.7%
Percent of residents with daily physical restraints 2.3% 6.5%
Percent of residents with falls in the last 30 days 7.2% 12.8%
Percent of residents with a worsened pressure ulcer 1.0% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 93.8% 88.5%
Percent of health care workers vaccinated for influenza 64.8% 63.4%
Percent of residents vaccinated for COVID-19 96.6% 95.7%

Source: BC Centre for Disease Control