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December 2021

Facility Baillie House
Health authority Fraser Health Regulation/Legislation Hospital Act
Street address 11666 Laity St Accreditation status Not Accredited
City/postal code Maple Ridge Accreditation expiry date not applicable
Phone number (604) 476-7888 Contact for complaints Manager Resident Care
Operator (Type) Fraser Health (Health Authority) Phone number of complaint contact 1st/2nd floor: (604)-466-7933 3rd floor: (604) 466-7935
Opened 2006 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 1 to 214 days, with an average of 37 days
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 116
Publicly funded beds (short- and long-term) 148 Semi-private rooms 16
Total beds 148 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance Yes
Food services provided by Operator Food prepared and cooked on site No

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.36 3.39
Nursing care hours (hours per resident per day) 2.98 2.98
Registered Nurse (hours per resident per day) n/a 0.25
Licensed Practical Nurse (hours per resident per day) n/a 0.74
Care Aide (hours per resident per day) n/a 1.99
Allied health hours (hours per resident per day) 0.38 0.41
Food costs per resident per day (actual cost) 2 $8.90 $7.41
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 1 0.7 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 9 6.1 5.8 Other injury 0 0 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 0 0 3.5
Unexpected illness 24 16.2 12.3 Attempted suicide 0 0 0.1
Expected death 50 33.8 23.4 Other - clinical 1 0.7 0.5
Unexpected death 1 0.7 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating Low Risk Score 9
Number of Inspections 4 Number of licensing infractions found 3
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 0
Staffing 1 Program 0
Policies & procedures 1 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 84 84
Percent female 62.6% 63.6%
Percent 85 years or older 55.4% 54.1%
Percent younger than 65 years 7.7% 5.7%
Average length of stay (days) 766 900
Percent of residents diagnosed with depression 16.7% 23.4%
Percent of residents dependent in activities of daily living 35.2% 32.4%
Percent of residents in a wheelchair 69.3% 52.1%
Percent of residents with dementia (mild to severe) 54.5% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 18.7% 28.4%
Percent of residents with physically abusive behaviour 6.4% 8.6%
Average index of social engagement 2.4 2.6
Percent of residents with low social engagement 59.6% 50.0%
Case mix index 0.57 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 4.9% 10.1%
Percent of residents receiving recreation therapy 27.9% 28.4%
Percent of residents receiving occupational therapy 2.6% 5.6%
Percent of residents receiving depression medication 34.6% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 13.4% 25.7%
Percent of residents with daily physical restraints 2.9% 6.5%
Percent of residents with falls in the last 30 days 16.2% 12.8%
Percent of residents with a worsened pressure ulcer 2.7% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza n/a 88.5%
Percent of health care workers vaccinated for influenza 65.5% 63.4%
Percent of residents vaccinated for COVID-19 96.0% 95.7%

Source: BC Centre for Disease Control