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December 2021

Facility The Gateby
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 3000 Gateby Place Accreditation status Accredited
City/postal code Vernon Accreditation expiry date not available
Phone number (250) 545-4456 Contact for complaints Residential Care Coordinator or Manager
Operator (Type) Interior Health (Health Authority) Phone number of complaint contact (250) 545-4456
Opened 1982 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 1 to 427 days, with an average of 90 days
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 75
Publicly funded beds (short- and long-term) 75 Semi-private rooms 0
Total beds 75 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site Primarily

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.55 3.57
Nursing care hours (hours per resident per day) 2.96 3.01
Registered Nurse (hours per resident per day) n/a 0.17
Licensed Practical Nurse (hours per resident per day) n/a 0.91
Care Aide (hours per resident per day) n/a 1.94
Allied health hours (hours per resident per day) 0.60 0.55
Food costs per resident per day (actual cost) 2 $7.86 $7.84
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 2 2.7 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 1 1.3 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 5 6.7 5.8 Other injury 2 2.7 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 1 1.3 3.5
Unexpected illness 21 28 12.3 Attempted suicide 0 0 0.1
Expected death 11 14.7 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 1 1.3 0.4
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 84 84
Percent female 58.8% 63.6%
Percent 85 years or older 56.5% 54.1%
Percent younger than 65 years 3.4% 5.7%
Average length of stay (days) 678 900
Percent of residents diagnosed with depression 32.8% 23.4%
Percent of residents dependent in activities of daily living 22.6% 32.4%
Percent of residents in a wheelchair 59.5% 52.1%
Percent of residents with dementia (mild to severe) 68.7% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 19.5% 28.4%
Percent of residents with physically abusive behaviour 2.6% 8.6%
Average index of social engagement 2.7 2.6
Percent of residents with low social engagement 41.5% 50.0%
Case mix index 0.6 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 15.9% 10.1%
Percent of residents receiving recreation therapy 80.0% 28.4%
Percent of residents receiving occupational therapy 15.4% 5.6%
Percent of residents receiving depression medication 63.1% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 16.7% 25.7%
Percent of residents with daily physical restraints 13.6% 6.5%
Percent of residents with falls in the last 30 days 16.9% 12.8%
Percent of residents with a worsened pressure ulcer 1.8% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 81.1% 88.5%
Percent of health care workers vaccinated for influenza 50.4% 63.4%
Percent of residents vaccinated for COVID-19 89.4% 95.7%

Source: BC Centre for Disease Control