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December 2021

Facility Poplar Ridge Pavilion - Kootenay Boundary Hospital
Health authority Interior Health Regulation/Legislation Hospital Act
Street address 1200 Hospital Bench Accreditation status Accredited
City/postal code Trail Accreditation expiry date not available
Phone number (250) 364-3488 Contact for complaints Residential Care Coordinator / Social Worker
Operator (Type) Interior Health (Health Authority) Phone number of complaint contact (250) 364-3491
Opened 1972 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 1 to 107 days, with an average of 11 days
Current language(s) spoken by staff English, Italian, Filipino, Portuguese

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees hairdresser, foot care
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 5
Publicly funded beds (short- and long-term) 49 Semi-private rooms 14
Total beds 49 Multi-person rooms 4

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Primarily

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 3.00 3.00
Registered Nurse (hours per resident per day) n/a 0.15
Licensed Practical Nurse (hours per resident per day) n/a 0.63
Care Aide (hours per resident per day) n/a 2.22
Allied health hours (hours per resident per day) 0.36 0.36
Food costs per resident per day (actual cost) 2 $8.33 $8.27
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 1 2 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 1 2 5.8 Other injury 1 2 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 0 0 3.5
Unexpected illness 0 0 12.3 Attempted suicide 0 0 0.1
Expected death 8 16.3 23.4 Other - clinical 0 0 0.5
Unexpected death 2 4.1 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 83 84
Percent female 57.7% 63.6%
Percent 85 years or older 53.5% 54.1%
Percent younger than 65 years 3.3% 5.7%
Average length of stay (days) 271 900
Percent of residents diagnosed with depression 37.2% 23.4%
Percent of residents dependent in activities of daily living 52.5% 32.4%
Percent of residents in a wheelchair 32.2% 52.1%
Percent of residents with dementia (mild to severe) 56.3% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 18.0% 28.4%
Percent of residents with physically abusive behaviour 3.3% 8.6%
Average index of social engagement 3 2.6
Percent of residents with low social engagement 38.3% 50.0%
Case mix index 0.59 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 23.0% 10.1%
Percent of residents receiving recreation therapy 30.1% 28.4%
Percent of residents receiving occupational therapy 14.2% 5.6%
Percent of residents receiving depression medication 57.9% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 27.6% 25.7%
Percent of residents with daily physical restraints 8.4% 6.5%
Percent of residents with falls in the last 30 days 6.9% 12.8%
Percent of residents with a worsened pressure ulcer 0.0% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 83.3% 88.5%
Percent of health care workers vaccinated for influenza 47.4% 63.4%
Percent of residents vaccinated for COVID-19 88.4% 95.7%

Source: BC Centre for Disease Control