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December 2021

Facility Jackson House - Ashcroft Hospital and Health Centre
Health authority Interior Health Regulation/Legislation Hospital Act
Street address 700 Ash-Cache Creek Hwy Accreditation status Accredited
City/postal code Ashcroft Accreditation expiry date not available
Phone number (250) 453-2211 Contact for complaints Long Term Care Coordinator
Operator (Type) Interior Health (Health Authority) Phone number of complaint contact (250) 453-1902
Opened 1979 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 0 to 97 days, with an average of 20 days
Current language(s) spoken by staff French, English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included n/a Other extra fees n/a
Telephone monthly service included n/a
Internet monthly service included n/a

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 16
Publicly funded beds (short- and long-term) 22 Semi-private rooms 3
Total beds 22 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 2.89 2.91
Registered Nurse (hours per resident per day) n/a 0.08
Licensed Practical Nurse (hours per resident per day) n/a 1.00
Care Aide (hours per resident per day) n/a 1.82
Allied health hours (hours per resident per day) 0.47 0.46
Food costs per resident per day (actual cost) 2 $9.94 $8.86
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 4.5 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 2 9.1 5.8 Other injury 0 0 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 0 0 3.5
Unexpected illness 0 0 12.3 Attempted suicide 0 0 0.1
Expected death 2 9.1 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 84 84
Percent female 48.8% 63.6%
Percent 85 years or older 51.2% 54.1%
Percent younger than 65 years 3.5% 5.7%
Average length of stay (days) suppressed 900
Percent of residents diagnosed with depression 37.2% 23.4%
Percent of residents dependent in activities of daily living 30.8% 32.4%
Percent of residents in a wheelchair 24.4% 52.1%
Percent of residents with dementia (mild to severe) 66.7% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 12.8% 28.4%
Percent of residents with physically abusive behaviour 0.0% 8.6%
Average index of social engagement 4.1 2.6
Percent of residents with low social engagement 14.1% 50.0%
Case mix index 0.54 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 17.9% 10.1%
Percent of residents receiving recreation therapy 0.0% 28.4%
Percent of residents receiving occupational therapy 0.0% 5.6%
Percent of residents receiving depression medication 69.2% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 16.1% 25.7%
Percent of residents with daily physical restraints 5.3% 6.5%
Percent of residents with falls in the last 30 days 6.7% 12.8%
Percent of residents with a worsened pressure ulcer 0.0% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza n/a 88.5%
Percent of health care workers vaccinated for influenza n/a 63.4%
Percent of residents vaccinated for COVID-19 95.2% 95.7%

Source: BC Centre for Disease Control