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December 2021

Facility Hardy View Lodge
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 7649 22nd St. Accreditation status Not Accredited
City/postal code Grand Forks Accreditation expiry date not applicable
Phone number (250) 443-2100 Contact for complaints Resident Care Coordinator / Manager
Operator (Type) Interior Health (Health Authority) Phone number of complaint contact (250) 443-2128
Opened 1982 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 0 to 84 days, with an average of 13 days
Current language(s) spoken by staff English, French, Spanish, Russian, Punjabi, Filipino, Nepalese, Hindi, Dzongkha, Sharchopkha

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 77
Publicly funded beds (short- and long-term) 79 Semi-private rooms 2
Total beds 79 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site Primarily

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 3.01 3.01
Registered Nurse (hours per resident per day) n/a 0.19
Licensed Practical Nurse (hours per resident per day) n/a 0.47
Care Aide (hours per resident per day) n/a 2.35
Allied health hours (hours per resident per day) 0.35 0.35
Food costs per resident per day (actual cost) 2 $7.84 $8.23
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 1 Number substantiated licensing complaints 1
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 1 1.3 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 0 0 5.8 Other injury 0 0 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 1 1.3 3.5
Unexpected illness 0 0 12.3 Attempted suicide 0 0 0.1
Expected death 17 21.5 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 1 1.3 0.4
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 1 Number of licensing infractions found 1
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 1 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 83 84
Percent female 63.1% 63.6%
Percent 85 years or older 46.2% 54.1%
Percent younger than 65 years 0.3% 5.7%
Average length of stay (days) 599 900
Percent of residents diagnosed with depression 20.1% 23.4%
Percent of residents dependent in activities of daily living 22.4% 32.4%
Percent of residents in a wheelchair 35.4% 52.1%
Percent of residents with dementia (mild to severe) 66.4% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 24.6% 28.4%
Percent of residents with physically abusive behaviour 7.8% 8.6%
Average index of social engagement 3 2.6
Percent of residents with low social engagement 42.5% 50.0%
Case mix index 0.59 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 1.5% 10.1%
Percent of residents receiving recreation therapy 17.9% 28.4%
Percent of residents receiving occupational therapy 1.9% 5.6%
Percent of residents receiving depression medication 44.8% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 36.4% 25.7%
Percent of residents with daily physical restraints 11.6% 6.5%
Percent of residents with falls in the last 30 days 8.6% 12.8%
Percent of residents with a worsened pressure ulcer 2.6% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 71.6% 88.5%
Percent of health care workers vaccinated for influenza 36.1% 63.4%
Percent of residents vaccinated for COVID-19 90.8% 95.7%

Source: BC Centre for Disease Control