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December 2021

Facility Gillis House
Health authority Interior Health Regulation/Legislation Hospital Act & Community Care & Assisted Living Act
Street address 1699 Tutill Court Accreditation status Accredited
City/postal code Merritt Accreditation expiry date not available
Phone number (250) 378-3271 Contact for complaints Terri Stockwell
Operator (Type) Interior Health (Health Authority) Phone number of complaint contact (250) 378-3271
Opened 1981 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held n/a Average Wait Time From 0 to 209 days, with an average of 31 days
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 52
Publicly funded beds (short- and long-term) 74 Semi-private rooms 7
Total beds 74 Multi-person rooms 2

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site No

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.43 3.43
Nursing care hours (hours per resident per day) 2.96 2.96
Registered Nurse (hours per resident per day) n/a 0.15
Licensed Practical Nurse (hours per resident per day) n/a 0.71
Care Aide (hours per resident per day) n/a 2.10
Allied health hours (hours per resident per day) 0.47 0.47
Food costs per resident per day (actual cost) 2 $9.65 $9.66
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 1 1.4 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 9 12.2 5.8 Other injury 2 2.7 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 2 2.7 3.5
Unexpected illness 23 31.1 12.3 Attempted suicide 0 0 0.1
Expected death 13 17.6 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating High Risk Score 30
Number of Inspections 1 Number of licensing infractions found 13
Licensing Infractions
Licensing 1 Nutrition & food services 1
Physical facility, equipment & furnishings 0 Medication 2
Staffing 1 Program 0
Policies & procedures 1 Records & reporting 3
Care & supervision 3 Resident Bill of Rights 0
Hygiene & communicable disease control 1 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 81 84
Percent female 61.6% 63.6%
Percent 85 years or older 38.4% 54.1%
Percent younger than 65 years 5.1% 5.7%
Average length of stay (days) suppressed 900
Percent of residents diagnosed with depression 36.2% 23.4%
Percent of residents dependent in activities of daily living 38.5% 32.4%
Percent of residents in a wheelchair 53.4% 52.1%
Percent of residents with dementia (mild to severe) 57.0% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 34.8% 28.4%
Percent of residents with physically abusive behaviour 4.5% 8.6%
Average index of social engagement 2.6 2.6
Percent of residents with low social engagement 42.5% 50.0%
Case mix index 0.62 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 1.4% 10.1%
Percent of residents receiving recreation therapy 0.5% 28.4%
Percent of residents receiving occupational therapy 0.5% 5.6%
Percent of residents receiving depression medication 53.4% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 37.5% 25.7%
Percent of residents with daily physical restraints 9.0% 6.5%
Percent of residents with falls in the last 30 days 5.0% 12.8%
Percent of residents with a worsened pressure ulcer 3.1% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza n/a 88.5%
Percent of health care workers vaccinated for influenza 72.6% 63.4%
Percent of residents vaccinated for COVID-19 90.9% 95.7%

Source: BC Centre for Disease Control