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December 2021

Facility Dr. Andrew Pavilion - Summerland Health Centre
Health authority Interior Health Regulation/Legislation Hospital Act
Street address 12815 Atkinson Rd. Accreditation status Accredited
City/postal code Summerland Accreditation expiry date not available
Phone number (250) 404-8020 Contact for complaints Nurse Manager
Operator (Type) Interior Health (Health Authority) Phone number of complaint contact (250) 404-8020
Opened 1984 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 4 to 442 days, with an average of 106 days
Current language(s) spoken by staff English, German, Hungarian, Mandarin, Cantonese, Punjabi, Serbo-Croato-Slovenian

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 4
Publicly funded beds (short- and long-term) 50 Semi-private rooms 5
Total beds 50 Multi-person rooms 9

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 3.00 3.00
Registered Nurse (hours per resident per day) n/a 0.45
Licensed Practical Nurse (hours per resident per day) n/a 0.43
Care Aide (hours per resident per day) n/a 2.12
Allied health hours (hours per resident per day) 0.36 0.36
Food costs per resident per day (actual cost) 2 $9.85 $8.68
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 2 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 3 6 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 6 12 5.8 Other injury 0 0 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 0 0 3.5
Unexpected illness 1 2 12.3 Attempted suicide 0 0 0.1
Expected death 12 24 23.4 Other - clinical 1 2 0.5
Unexpected death 1 2 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 86 84
Percent female 74.2% 63.6%
Percent 85 years or older 61.1% 54.1%
Percent younger than 65 years 4.1% 5.7%
Average length of stay (days) 570 900
Percent of residents diagnosed with depression 25.2% 23.4%
Percent of residents dependent in activities of daily living 48.3% 32.4%
Percent of residents in a wheelchair 49.0% 52.1%
Percent of residents with dementia (mild to severe) 54.3% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 23.8% 28.4%
Percent of residents with physically abusive behaviour 4.6% 8.6%
Average index of social engagement 2.1 2.6
Percent of residents with low social engagement 62.9% 50.0%
Case mix index 0.58 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 0.0% 10.1%
Percent of residents receiving recreation therapy 0.0% 28.4%
Percent of residents receiving occupational therapy 0.7% 5.6%
Percent of residents receiving depression medication 43.0% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 29.8% 25.7%
Percent of residents with daily physical restraints 3.9% 6.5%
Percent of residents with falls in the last 30 days 10.9% 12.8%
Percent of residents with a worsened pressure ulcer 0.9% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 84.0% 88.5%
Percent of health care workers vaccinated for influenza 50.9% 63.4%
Percent of residents vaccinated for COVID-19 93.9% 95.7%

Source: BC Centre for Disease Control