Northern Haida Gwaii Hospital and Health Centre Quick Facts
Residential care survey results for facilities with fewer than 10 respondents are not accessible.
| Facility | Northern Haida Gwaii Hospital and Health Centre | ||
|---|---|---|---|
| Health authority | Northern Health | Regulation/Legislation | Hospital Act |
| Street address | 2520 Harrison Avenue | Accreditation status | Accredited |
| City/postal code | Masset | Accreditation expiry date | June 2022 |
| Phone number | (250) 626-4700 | Contact for complaints | Nurse Manager |
| Operator (Type) | Northern Health (Health Authority) | Phone number of complaint contact | (250) 626-4726 |
| Opened | 2008 | Personal spending account | Yes |
| Councils | No Councils | Visitor parking (cost) | Yes (no fee) |
| Meetings held | n/a | Average Wait Time | n/a |
| Current language(s) spoken by staff | English | ||
Source: Facility
| Facility Fees for Personal Services | |||
|---|---|---|---|
| Cable monthly service included | n/a | Other extra fees | n/a |
| Telephone monthly service included | n/a | ||
| Internet monthly service included | n/a | ||
Source: Facility
| Beds 1 (March 31, 2021) | Room Configuration 2 (March 31, 2021) | ||
|---|---|---|---|
| Private beds (not publicly funded) | 0 | Private rooms | 5 |
| Publicly funded beds (short- and long-term) | 5 | Semi-private rooms | 0 |
| Total beds | 5 | Multi-person rooms | 0 |
Source: 1. Ministry of Health, 2. Facility
| Contracted Services | |||
|---|---|---|---|
| Professional nursing services | n/a | Housekeeping services | n/a |
| Non-regulated services (care aides) | n/a | Plant/building maintenance | n/a |
| Food services provided by | Operator | Food prepared and cooked on site | Yes |
Source: Facility
| Funding | 2019/20 | 2020/21 |
|---|---|---|
| Total direct care hours (hours per resident per day) 1 | 3.36 | 3.39 |
| Nursing care hours (hours per resident per day) | 3.36 | 3.39 |
| Registered Nurse (hours per resident per day) | n/a | 1.69 |
| Licensed Practical Nurse (hours per resident per day) | n/a | 0.00 |
| Care Aide (hours per resident per day) | n/a | 1.69 |
| Allied health hours (hours per resident per day) | 0.00 | 0.00 |
| Food costs per resident per day (actual cost) 2 | $14.92 | $13.14 |
| Facility per diem rate2 | n/a | n/a |
Source: 1. Ministry of Health, 2. Health Authority
| Licensing (2020/21) | |||
|---|---|---|---|
| Complaints, 2020/21 | |||
| Number of licensing complaints | suppressed | Number substantiated licensing complaints | suppressed |
| Incidents, 2020/21 | Total Number |
Per 100 beds | Total Number |
Per 100 beds | |||
|---|---|---|---|---|---|---|---|
| Facility | B.C. | Facility | B.C. | ||||
| Disease outbreak or occurrence | suppressed | suppressed | 0.8 | Medication error with adverse event | suppressed | suppressed | 0.1 |
| Abuse / neglect | suppressed | suppressed | 0.5 | Missing or wandering person | suppressed | suppressed | 0.6 |
| Fall with injury / Adverse event | suppressed | suppressed | 5.8 | Other injury | suppressed | suppressed | 1.0 |
| Food or other poisoning | suppressed | suppressed | 0.1 | Aggressive behaviour | suppressed | suppressed | 3.5 |
| Unexpected illness | suppressed | suppressed | 12.3 | Attempted suicide | suppressed | suppressed | 0.1 |
| Expected death | suppressed | suppressed | 23.4 | Other - clinical | suppressed | suppressed | 0.5 |
| Unexpected death | suppressed | suppressed | 0.6 | Other - service delivery | suppressed | suppressed | 0.4 |
| Inspections | |||
|---|---|---|---|
| Risk Rating | n/a | Risk Score | n/a |
| Number of Inspections | 1 | Number of licensing infractions found | 0 |
| Licensing Infractions | |||
|---|---|---|---|
| Licensing | 0 | Nutrition & food services | 0 |
| Physical facility, equipment & furnishings | 0 | Medication | 0 |
| Staffing | 0 | Program | 0 |
| Policies & procedures | 0 | Records & reporting | 0 |
| Care & supervision | 0 | Resident Bill of Rights | 0 |
| Hygiene & communicable disease control | 0 | Other | 0 |
Source: Health Authority
| Resident Profile (2020/21) | Facility | B.C. |
|---|---|---|
| Average age of population | suppressed | 84 |
| Percent female | suppressed | 63.6% |
| Percent 85 years or older | suppressed | 54.1% |
| Percent younger than 65 years | suppressed | 5.7% |
| Average length of stay (days) | suppressed | 900 |
| Percent of residents diagnosed with depression | suppressed | 23.4% |
| Percent of residents dependent in activities of daily living | suppressed | 32.4% |
| Percent of residents in a wheelchair | suppressed | 52.1% |
| Percent of residents with dementia (mild to severe) | suppressed | 63.6% |
| Percent of residents with severe cognitive impairment (includes severe dementia) | suppressed | 28.4% |
| Percent of residents with physically abusive behaviour | suppressed | 8.6% |
| Average index of social engagement | suppressed | 2.6 |
| Percent of residents with low social engagement | suppressed | 50.0% |
| Case mix index | suppressed | 0.58 |
Source: Canadian Institute for Health Information
| Care Services & Quality Indicators (2020/21) | Facility | B.C. |
|---|---|---|
| Percent of residents receiving physical therapy | suppressed | 10.1% |
| Percent of residents receiving recreation therapy | suppressed | 28.4% |
| Percent of residents receiving occupational therapy | suppressed | 5.6% |
| Percent of residents receiving depression medication | suppressed | 50.5% |
| Percent of residents taking antipsychotic drugs without a diagnosis of psychosis | suppressed | 25.7% |
| Percent of residents with daily physical restraints | suppressed | 6.5% |
| Percent of residents with falls in the last 30 days | suppressed | 12.8% |
| Percent of residents with a worsened pressure ulcer | suppressed | 2.3% |
Source: Canadian Institute for Health Information
| Vaccination Coverage (2020/21) | Facility | B.C. |
|---|---|---|
| Percent of residents vaccinated for influenza | suppressed | 88.5% |
| Percent of health care workers vaccinated for influenza | suppressed | 63.4% |
| Percent of residents vaccinated for COVID-19 | suppressed | 95.7% |
Source: BC Centre for Disease Control