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December 2021

Facility Houston Health Centre
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 3202 - 14th St Accreditation status Accredited
City/postal code Houston Accreditation expiry date June 2022
Phone number (250) 845-2294 Contact for complaints Site Coordinator
Operator (Type) Northern Health (Health Authority) Phone number of complaint contact (250) 845-5950
Opened 2010 Personal spending account Yes
Councils No Councils Visitor parking (cost) Yes (no fee)
Meetings held n/a Average Wait Time n/a
Current language(s) spoken by staff English, Punjabi

Source: Facility

Facility Fees for Personal Services
Cable monthly service included Yes Other extra fees n/a
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 6
Publicly funded beds (short- and long-term) 6 Semi-private rooms 0
Total beds 6 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site No

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 7.65 7.65
Nursing care hours (hours per resident per day) 7.65 7.65
Registered Nurse (hours per resident per day) n/a 0.00
Licensed Practical Nurse (hours per resident per day) n/a 3.79
Care Aide (hours per resident per day) n/a 3.86
Allied health hours (hours per resident per day) 0.00 0.00
Food costs per resident per day (actual cost) 2 $11.32 $10.19
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 5 83.3 5.8 Other injury 0 0 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 0 0 3.5
Unexpected illness 0 0 12.3 Attempted suicide 0 0 0.1
Expected death 10 166.7 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating Low Risk Score 12
Number of Inspections 3 Number of licensing infractions found 4
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 2 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 1
Care & supervision 1 Resident Bill of Rights 1
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 79 84
Percent female 95.2% 63.6%
Percent 85 years or older 38.1% 54.1%
Percent younger than 65 years 9.5% 5.7%
Average length of stay (days) suppressed 900
Percent of residents diagnosed with depression 5.6% 23.4%
Percent of residents dependent in activities of daily living 27.8% 32.4%
Percent of residents in a wheelchair 27.8% 52.1%
Percent of residents with dementia (mild to severe) 50.0% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 50.0% 28.4%
Percent of residents with physically abusive behaviour 5.6% 8.6%
Average index of social engagement 2.6 2.6
Percent of residents with low social engagement 50.0% 50.0%
Case mix index 0.53 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 5.6% 10.1%
Percent of residents receiving recreation therapy 22.2% 28.4%
Percent of residents receiving occupational therapy 5.6% 5.6%
Percent of residents receiving depression medication 61.1% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 41.7% 25.7%
Percent of residents with daily physical restraints 0.0% 6.5%
Percent of residents with falls in the last 30 days 7.7% 12.8%
Percent of residents with a worsened pressure ulcer 0.0% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 100.0% 88.5%
Percent of health care workers vaccinated for influenza 83.3% 63.4%
Percent of residents vaccinated for COVID-19 suppressed 95.7%

Source: BC Centre for Disease Control