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December 2021

Facility Dunrovin Park Lodge
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 900 St Laurent Avenue Accreditation status Accredited
City/postal code Quesnel Accreditation expiry date June 2022
Phone number (250) 985-5800 Contact for complaints Residential Care Manager
Operator (Type) Northern Health (Health Authority) Phone number of complaint contact (250) 985-5624
Opened 2010 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 2 to 866 days, with an average of 249 days
Current language(s) spoken by staff English, Filipino, French, Punjabi

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees Foot care/nail care, massage, hairdressing
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 110
Publicly funded beds (short- and long-term) 120 Semi-private rooms 5
Total beds 120 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.46 3.35
Nursing care hours (hours per resident per day) 3.12 3.05
Registered Nurse (hours per resident per day) n/a 0.36
Licensed Practical Nurse (hours per resident per day) n/a 0.80
Care Aide (hours per resident per day) n/a 1.88
Allied health hours (hours per resident per day) 0.33 0.31
Food costs per resident per day (actual cost) 2 $11.48 $12.47
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 4 3.3 0.6
Fall with injury / Adverse event 7 5.8 5.8 Other injury 0 0 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 2 1.7 3.5
Unexpected illness 9 7.5 12.3 Attempted suicide 0 0 0.1
Expected death 50 41.7 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating Medium Risk Score 19
Number of Inspections 2 Number of licensing infractions found 8
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 3 Medication 0
Staffing 1 Program 0
Policies & procedures 3 Records & reporting 1
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 81 84
Percent female 54.8% 63.6%
Percent 85 years or older 47.4% 54.1%
Percent younger than 65 years 9.3% 5.7%
Average length of stay (days) 1,187 900
Percent of residents diagnosed with depression 26.0% 23.4%
Percent of residents dependent in activities of daily living 40.1% 32.4%
Percent of residents in a wheelchair 51.9% 52.1%
Percent of residents with dementia (mild to severe) 66.1% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 32.9% 28.4%
Percent of residents with physically abusive behaviour 13.1% 8.6%
Average index of social engagement 2.5 2.6
Percent of residents with low social engagement 52.6% 50.0%
Case mix index 0.56 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 3.8% 10.1%
Percent of residents receiving recreation therapy 57.8% 28.4%
Percent of residents receiving occupational therapy 0.3% 5.6%
Percent of residents receiving depression medication 61.9% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 26.7% 25.7%
Percent of residents with daily physical restraints 12.6% 6.5%
Percent of residents with falls in the last 30 days 15.0% 12.8%
Percent of residents with a worsened pressure ulcer 0.6% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 87.6% 88.5%
Percent of health care workers vaccinated for influenza 67.8% 63.4%
Percent of residents vaccinated for COVID-19 87.9% 95.7%

Source: BC Centre for Disease Control