Seniors Advocate branding logo Seniors Advocate branding logo mobile
Skip to navigation Skip to Contents Skip to Accessibility Statement
1-877-952-3181
Menu

December 2021

Facility Chetwynd Hospital and Health Centre
Health authority Northern Health Regulation/Legislation Hospital Act
Street address 5500 Hospital road Accreditation status Accredited
City/postal code Chetwynd Accreditation expiry date June 2022
Phone number (250) 788-2236 Contact for complaints Health Service Administrator
Operator (Type) Northern Health (Health Authority) Phone number of complaint contact (250) 788-7243
Opened 1971 Personal spending account No
Councils No Councils Visitor parking (cost) Yes (no fee)
Meetings held n/a Average Wait Time n/a
Current language(s) spoken by staff English, French, German, Afrikaans, Tagalog, Arabic, Polish, Filipino, Creole, Hindi, Gujarati

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 7
Publicly funded beds (short- and long-term) 7 Semi-private rooms 0
Total beds 7 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.36 3.72
Nursing care hours (hours per resident per day) 3.10 3.46
Registered Nurse (hours per resident per day) n/a 1.15
Licensed Practical Nurse (hours per resident per day) n/a 1.15
Care Aide (hours per resident per day) n/a 1.15
Allied health hours (hours per resident per day) 0.26 0.26
Food costs per resident per day (actual cost) 2 $17.22 $16.93
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 0 0 5.8 Other injury 0 0 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 0 0 3.5
Unexpected illness 0 0 12.3 Attempted suicide 0 0 0.1
Expected death 1 14.3 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 1 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 83 84
Percent female 100.0% 63.6%
Percent 85 years or older 30.0% 54.1%
Percent younger than 65 years 0.0% 5.7%
Average length of stay (days) suppressed 900
Percent of residents diagnosed with depression 73.1% 23.4%
Percent of residents dependent in activities of daily living 23.1% 32.4%
Percent of residents in a wheelchair 42.3% 52.1%
Percent of residents with dementia (mild to severe) 19.2% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 3.8% 28.4%
Percent of residents with physically abusive behaviour 3.8% 8.6%
Average index of social engagement 3.8 2.6
Percent of residents with low social engagement 23.1% 50.0%
Case mix index 0.53 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 3.8% 10.1%
Percent of residents receiving recreation therapy 0.0% 28.4%
Percent of residents receiving occupational therapy 0.0% 5.6%
Percent of residents receiving depression medication 80.8% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 50.0% 25.7%
Percent of residents with daily physical restraints 0.0% 6.5%
Percent of residents with falls in the last 30 days 4.3% 12.8%
Percent of residents with a worsened pressure ulcer 0.0% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 85.7% 88.5%
Percent of health care workers vaccinated for influenza n/a 63.4%
Percent of residents vaccinated for COVID-19 85.7% 95.7%

Source: BC Centre for Disease Control