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December 2021

Facility Acropolis Manor
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1325 Summit Avenue Accreditation status Accredited
City/postal code Prince Rupert Accreditation expiry date June 2022
Phone number (250) 622-6400 Contact for complaints Site Manager
Operator (Type) Northern Health (Health Authority) Phone number of complaint contact (250) 622-6450
Opened 2009 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time n/a
Current language(s) spoken by staff Filipino, Portuguese, Italian, Punjabi, Hindi, Tsimshianic, Cebuano, English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 49
Publicly funded beds (short- and long-term) 61 Semi-private rooms 6
Total beds 61 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site No

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.42 3.42
Nursing care hours (hours per resident per day) 3.03 3.04
Registered Nurse (hours per resident per day) n/a 0.25
Licensed Practical Nurse (hours per resident per day) n/a 0.71
Care Aide (hours per resident per day) n/a 2.08
Allied health hours (hours per resident per day) 0.38 0.38
Food costs per resident per day (actual cost) 2 $11.99 $12.82
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 1 Number substantiated licensing complaints 1
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 1.6 0.8 Medication error with adverse event 1 1.6 0.1
Abuse / neglect 3 4.9 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 5 8.2 5.8 Other injury 1 1.6 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 1 1.6 3.5
Unexpected illness 6 9.8 12.3 Attempted suicide 0 0 0.1
Expected death 20 32.8 23.4 Other - clinical 1 1.6 0.5
Unexpected death 0 0 0.6 Other - service delivery 2 3.3 0.4
Inspections
Risk Rating High Risk Score 22
Number of Inspections 6 Number of licensing infractions found 10
Licensing Infractions
Licensing 2 Nutrition & food services 0
Physical facility, equipment & furnishings 3 Medication 0
Staffing 1 Program 0
Policies & procedures 1 Records & reporting 2
Care & supervision 0 Resident Bill of Rights 1
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 83 84
Percent female 62.4% 63.6%
Percent 85 years or older 46.3% 54.1%
Percent younger than 65 years 0.0% 5.7%
Average length of stay (days) 1,074 900
Percent of residents diagnosed with depression 7.9% 23.4%
Percent of residents dependent in activities of daily living 24.3% 32.4%
Percent of residents in a wheelchair 54.5% 52.1%
Percent of residents with dementia (mild to severe) 50.8% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 30.2% 28.4%
Percent of residents with physically abusive behaviour 13.2% 8.6%
Average index of social engagement 1.3 2.6
Percent of residents with low social engagement 86.2% 50.0%
Case mix index 0.58 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 0.0% 10.1%
Percent of residents receiving recreation therapy 50.8% 28.4%
Percent of residents receiving occupational therapy 0.0% 5.6%
Percent of residents receiving depression medication 30.7% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 26.3% 25.7%
Percent of residents with daily physical restraints 25.6% 6.5%
Percent of residents with falls in the last 30 days 9.3% 12.8%
Percent of residents with a worsened pressure ulcer 1.8% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 96.2% 88.5%
Percent of health care workers vaccinated for influenza 67.9% 63.4%
Percent of residents vaccinated for COVID-19 100.0% 95.7%

Source: BC Centre for Disease Control