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December 2021

Facility Stuart Nechako Manor
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 3277 Hospital Road Accreditation status Accredited
City/postal code Vanderhoof Accreditation expiry date June 2022
Phone number (250) 567-2013 Contact for complaints Manager
Operator (Type) Northern Health (Health Authority) Phone number of complaint contact (250) 567-6282
Opened 2005 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 38 to 722 days, with an average of 325 days
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 45
Publicly funded beds (short- and long-term) 45 Semi-private rooms 4
Total beds 45 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.45 3.36
Nursing care hours (hours per resident per day) 3.14 3.14
Registered Nurse (hours per resident per day) n/a 0.20
Licensed Practical Nurse (hours per resident per day) n/a 0.63
Care Aide (hours per resident per day) n/a 2.31
Allied health hours (hours per resident per day) 0.31 0.21
Food costs per resident per day (actual cost) 2 $10.23 $12.13
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 3 6.7 5.8 Other injury 0 0 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 0 0 3.5
Unexpected illness 3 6.7 12.3 Attempted suicide 0 0 0.1
Expected death 14 31.1 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating Medium Risk Score 18
Number of Inspections 2 Number of licensing infractions found 2
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 2 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 80 84
Percent female 62.4% 63.6%
Percent 85 years or older 38.0% 54.1%
Percent younger than 65 years 13.7% 5.7%
Average length of stay (days) 1,065 900
Percent of residents diagnosed with depression 16.5% 23.4%
Percent of residents dependent in activities of daily living 18.1% 32.4%
Percent of residents in a wheelchair 38.5% 52.1%
Percent of residents with dementia (mild to severe) 50.5% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 29.1% 28.4%
Percent of residents with physically abusive behaviour 7.1% 8.6%
Average index of social engagement 2.4 2.6
Percent of residents with low social engagement 54.4% 50.0%
Case mix index 0.55 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 0.0% 10.1%
Percent of residents receiving recreation therapy 4.9% 28.4%
Percent of residents receiving occupational therapy 0.5% 5.6%
Percent of residents receiving depression medication 67.6% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 44.1% 25.7%
Percent of residents with daily physical restraints 35.1% 6.5%
Percent of residents with falls in the last 30 days 11.1% 12.8%
Percent of residents with a worsened pressure ulcer 0.7% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 84.4% 88.5%
Percent of health care workers vaccinated for influenza 55.2% 63.4%
Percent of residents vaccinated for COVID-19 90.7% 95.7%

Source: BC Centre for Disease Control