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December 2021

Facility Shorncliffe
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 5847 Medusa Street Accreditation status Accredited
City/postal code Sechelt Accreditation expiry date not available
Phone number (604) 885-5126 Contact for complaints Resident Care Coordinator / Manager
Operator (Type) Vancouver Coastal Health (Health Authority) Phone number of complaint contact (604) 885-5126 x223 / (604) 989-0669
Opened 1983 Personal spending account No
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Scheduled as needed Average Wait Time From 5 to 218 days, with an average of 83 days
Current language(s) spoken by staff German, Tagalog, French

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees Personal Care fee for personal items
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 59
Publicly funded beds (short- and long-term) 59 Semi-private rooms 0
Total beds 59 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services Yes
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.40 3.43
Nursing care hours (hours per resident per day) 3.16 3.13
Registered Nurse (hours per resident per day) n/a 0.29
Licensed Practical Nurse (hours per resident per day) n/a 0.82
Care Aide (hours per resident per day) n/a 2.02
Allied health hours (hours per resident per day) 0.24 0.30
Food costs per resident per day (actual cost) 2 $8.24 $9.03
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 1 1.7 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 0 0 5.8 Other injury 0 0 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 0 0 3.5
Unexpected illness 0 0 12.3 Attempted suicide 0 0 0.1
Expected death 13 22 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating Low Risk Score 12
Number of Inspections 3 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 82 84
Percent female 57.8% 63.6%
Percent 85 years or older 49.7% 54.1%
Percent younger than 65 years 4.5% 5.7%
Average length of stay (days) 724 900
Percent of residents diagnosed with depression 21.4% 23.4%
Percent of residents dependent in activities of daily living 41.2% 32.4%
Percent of residents in a wheelchair 42.0% 52.1%
Percent of residents with dementia (mild to severe) 72.5% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 36.6% 28.4%
Percent of residents with physically abusive behaviour 9.9% 8.6%
Average index of social engagement 2.9 2.6
Percent of residents with low social engagement 41.2% 50.0%
Case mix index 0.59 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 0.8% 10.1%
Percent of residents receiving recreation therapy 1.5% 28.4%
Percent of residents receiving occupational therapy 1.5% 5.6%
Percent of residents receiving depression medication 42.7% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 38.6% 25.7%
Percent of residents with daily physical restraints 27.6% 6.5%
Percent of residents with falls in the last 30 days 18.7% 12.8%
Percent of residents with a worsened pressure ulcer 2.6% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza n/a 88.5%
Percent of health care workers vaccinated for influenza 76.5% 63.4%
Percent of residents vaccinated for COVID-19 98.2% 95.7%

Source: BC Centre for Disease Control