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December 2021

Facility Rosewood Manor
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 6260 Blundell Rd Accreditation status Not Accredited
City/postal code Richmond Accreditation expiry date not applicable
Phone number (604) 271-3590 Contact for complaints Administrator
Operator (Type) Richmond Intermediate Care Society (Not For Profit) Phone number of complaint contact (604) 271-3590 x123
Opened 1982 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 2 to 71 days, with an average of 13 days
Current language(s) spoken by staff English, Arabic, Ukrainian, Spanish, Shanghainese, Russian, Punjabi, Mandarin, Korean, Hindi, Gujarati, Filipino, Cantonese

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees Clothing labeling, drugs & specialty service not otherwise covered.
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 5 Private rooms 156
Publicly funded beds (short- and long-term) 151 Semi-private rooms 0
Total beds 156 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance Yes
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.24 3.37
Nursing care hours (hours per resident per day) 3.00 3.01
Registered Nurse (hours per resident per day) n/a 0.29
Licensed Practical Nurse (hours per resident per day) n/a 0.54
Care Aide (hours per resident per day) n/a 2.18
Allied health hours (hours per resident per day) 0.24 0.36
Food costs per resident per day (actual cost) 2 $6.82 $6.91
Facility per diem rate2 $226.88 $236.72

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 1 0.6 0.5 Missing or wandering person 2 1.3 0.6
Fall with injury / Adverse event 22 14.1 5.8 Other injury 6 3.8 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 5 3.2 3.5
Unexpected illness 57 36.5 12.3 Attempted suicide 0 0 0.1
Expected death 35 22.4 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 2 1.3 0.4
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 6 Number of licensing infractions found 1
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 1 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 85 84
Percent female 62.7% 63.6%
Percent 85 years or older 57.7% 54.1%
Percent younger than 65 years 2.1% 5.7%
Average length of stay (days) 1,258 900
Percent of residents diagnosed with depression 19.3% 23.4%
Percent of residents dependent in activities of daily living 32.3% 32.4%
Percent of residents in a wheelchair 28.0% 52.1%
Percent of residents with dementia (mild to severe) 68.5% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 19.5% 28.4%
Percent of residents with physically abusive behaviour 7.5% 8.6%
Average index of social engagement 3.2 2.6
Percent of residents with low social engagement 31.1% 50.0%
Case mix index 0.51 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 19.0% 10.1%
Percent of residents receiving recreation therapy 52.0% 28.4%
Percent of residents receiving occupational therapy 0.8% 5.6%
Percent of residents receiving depression medication 39.8% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 28.0% 25.7%
Percent of residents with daily physical restraints 0.2% 6.5%
Percent of residents with falls in the last 30 days 16.5% 12.8%
Percent of residents with a worsened pressure ulcer 2.0% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza n/a 88.5%
Percent of health care workers vaccinated for influenza n/a 63.4%
Percent of residents vaccinated for COVID-19 98.7% 95.7%

Source: BC Centre for Disease Control