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December 2021

Facility Point Grey Private Hospital
Health authority Vancouver Coastal Health Regulation/Legislation Hospital Act
Street address 2423 Cornwall Avenue Accreditation status Accredited
City/postal code Vancouver Accreditation expiry date not available
Phone number (604) 733-7133 Contact for complaints Site Leader/Manager
Operator (Type) The Care Group (For Profit) Phone number of complaint contact (604) 733-7133
Opened 1979 Personal spending account Yes
Councils Resident Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 2 to 262 days, with an average of 16 days
Current language(s) spoken by staff English, Tagalog

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees Hairdresser, foot care
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 28 Private rooms 31
Publicly funded beds (short- and long-term) 125 Semi-private rooms 20
Total beds 153 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance Yes
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 2.94 3.36
Nursing care hours (hours per resident per day) 2.81 3.00
Registered Nurse (hours per resident per day) n/a 0.33
Licensed Practical Nurse (hours per resident per day) n/a 0.66
Care Aide (hours per resident per day) n/a 2.00
Allied health hours (hours per resident per day) 0.13 0.36
Food costs per resident per day (actual cost) 2 $6.50 $7.57
Facility per diem rate2 $222.72 $245.42

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 3 2 5.8 Other injury 2 1.3 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 4 2.6 3.5
Unexpected illness 5 3.3 12.3 Attempted suicide 0 0 0.1
Expected death 37 24.2 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating Low Risk Score 3
Number of Inspections 12 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 84 84
Percent female 59.7% 63.6%
Percent 85 years or older 55.8% 54.1%
Percent younger than 65 years 3.8% 5.7%
Average length of stay (days) 786 900
Percent of residents diagnosed with depression 20.1% 23.4%
Percent of residents dependent in activities of daily living 30.3% 32.4%
Percent of residents in a wheelchair 61.3% 52.1%
Percent of residents with dementia (mild to severe) 67.7% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 18.6% 28.4%
Percent of residents with physically abusive behaviour 9.7% 8.6%
Average index of social engagement 3.1 2.6
Percent of residents with low social engagement 40.3% 50.0%
Case mix index 0.57 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 6.4% 10.1%
Percent of residents receiving recreation therapy 28.1% 28.4%
Percent of residents receiving occupational therapy 0.2% 5.6%
Percent of residents receiving depression medication 52.0% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 23.1% 25.7%
Percent of residents with daily physical restraints 7.1% 6.5%
Percent of residents with falls in the last 30 days 9.6% 12.8%
Percent of residents with a worsened pressure ulcer 0.6% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza n/a 88.5%
Percent of health care workers vaccinated for influenza n/a 63.4%
Percent of residents vaccinated for COVID-19 98.6% 95.7%

Source: BC Centre for Disease Control